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Old 01-26-2008, 01:07 PM   #1
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Default Unanswered: ITEM STUCK IN ROOM!!!

There is an item stuck in my room does anyone no how 2 get it unstuck???
crest39 is offline Female
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Old 01-26-2008, 01:07 PM   #2
allykat1234
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Default Re: ITEM STUCK IN ROOM!!!

Ummm email ganz or call them and they will fix it
Old 01-26-2008, 01:21 PM   #3
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Default Re: ITEM STUCK IN ROOM!!!

awt is there email and how long does it take them?

---------- crest39 added 3 Minutes and 55 Seconds later ----------

PLEEZ COME i NEED HELP

---------- crest39 added 4 Minutes and 35 Seconds later ----------

YA know wat if someone neeeds help u help ya dont just leave them theres like 100 peeple on and only 1 came to help me

Last edited by crest39; 01-26-2008 at 01:21 PM.. Reason: Automerged Doublepost
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Old 01-26-2008, 01:23 PM   #4
Has37789
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Default Re: ITEM STUCK IN ROOM!!!

Hello. Go under Customer Support on Webkinz.com. Inder you will see "Something is stuck in my room" Click that, Fill out the Form
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Old 01-26-2008, 01:24 PM   #5
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Default Re: ITEM STUCK IN ROOM!!!

Thank you so much rep point!
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Old 01-26-2008, 01:26 PM   #6
Has37789
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Default Re: ITEM STUCK IN ROOM!!!

No Problem
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Old 01-26-2008, 02:02 PM   #7
Ratqueen
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Default Re: ITEM STUCK IN ROOM!!!

Usually, there's no need to email Ganz for stuck items in rooms. Every time I get stuck items, I'm able to unstick them myself.

Is your stuck item something that was on a table? If so:

1) Move the table to another location in the room.

2) Exit the room and re-enter it (or you may have to log out and log back in if just exiting the room doesn't work).

3) You should now be able to move the item that was on the table (even if the item's "grab shadow" still shows up on the moved table).

Also, sometimes, simply exiting and re-entering the room or logging off/back in is enough to unstick the item, without moving anything.

Try it. It always works for me
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Old 01-26-2008, 02:04 PM   #8
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Default Re: ITEM STUCK IN ROOM!!!

k i sent the email through costumer support but rep to u anyways ratqueen
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Old 01-27-2008, 08:23 AM   #9
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Default Re: ITEM STUCK IN ROOM!!!

Thanks!
My friend really needed help getting her brand new rare car out of her door and i think that this fixed it
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Old 01-27-2008, 04:01 PM   #10
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Default Re: ITEM STUCK IN ROOM!!!

Contact GANZ you should get it back.
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