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Old 08-04-2007, 02:16 AM   #1
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Default Unanswered: Item stuck in the outside of my room??

I have e-mailed support like 3 days ago and I still have my trophy that is not to the left of my room and I can not get it back in the room or click it to make it go to my dock. I am really sad.
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Old 08-04-2007, 02:17 AM   #2
mommamea13
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Default Re: Item stuck in the outside of my room??

try logging out of webkinz world then logging back in. You can also ask the owner of the computer to delete any cookies and temporary internet files. That may help. If not, you will have to wait for Ganz to contact you back.
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Old 08-04-2007, 04:15 AM   #3
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Default Re: Item stuck in the outside of my room??

That happens to my friend except with her Ally cat! When she is not playing as her it's always sleeping out of every room!
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Old 08-04-2007, 02:19 PM   #4
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Default Re: Item stuck in the outside of my room??

View Post Originally Posted by mommamea13
try logging out of webkinz world then logging back in. You can also ask the owner of the computer to delete any cookies and temporary internet files. That may help. If not, you will have to wait for Ganz to contact you back.

I did... no luck...lol.. I guess I shall wait!! Thanks!
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Old 08-04-2007, 02:21 PM   #5
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Default Re: Item stuck in the outside of my room??

The same thing happened to me and one day when I went back to that room, my item was back where it belonged. Be patient, I bet they will fix it! Good luck!
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