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My reindeer's sleigh is stuck in my empty room, and my W snowglobe is stuck in my bathroom! I already contacted customer support online, but nothing has happened in the past almost week. I cant redo my rooms until the items are gone i need HELP!
Most recent webkinz: Carnation
I just got a email from Ganz today about my missing items I replied to them becasue my items are stuck and missing contact them again or go to webkinz and go to customer support and u will get some help there
It took them about two weeks to unstick the two trading card binders I wanted unstuck, but they eventually got to it and they even unstuck the other items that were stuck that I wasn't as concerned about.
Even though I haven't had anything get stuck yet (knock on wood) it is good to hear that Ganz is actually fixing these problems. You always hear about the problems but not as much about the resolutions.
Hopefully you'll be another good news story too Chrisko993
Hee, L6313, the exact same thing happened to me! After a month, my blender finally showed up in my dock, so I knew it was fixed. And then a couple days later, there it was again! And as a bonus, two items stuck on a coffee table that kept sticking and unsticking themselves at random finally seem to have become permanently unstuck.
It took me and two of my family memebers about a month to have our items fixed after filling out the Item Stuck form. Ganz must have been backlogged, but on the same day all of our stuff was fixed! So even if it takes awhile, they will get to it. : )
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