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Old 12-12-2008, 04:25 PM   #1
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Angry Unanswered: Item in the room

I placed my cash cow trophy im my room, and I have been trying for the last 2 weeks to remove it. For some reason, I can't even select it. Is there a way I can remove it from my room.
Please?
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Old 12-12-2008, 04:30 PM   #2
I needs more
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Default Re: Item in the room

Here, this link makes it simple!

http://customerservice.webkinz.com/cs/us_en/ss.php
webkinznumber1 is offline Male
Old 12-12-2008, 04:31 PM   #3
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Default Re: Item in the room

Hmm...that's odd. Keep trying to click on it and move it. Make sure you're on "Edit" mode!
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Old 12-12-2008, 04:31 PM   #4
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Default Re: Item in the room

Thanks a million! Now I just have to find my pet code!
zzxv is offline Female
Old 12-12-2008, 04:37 PM   #5
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Default Re: Item in the room

Hello,

I am fairly ne at this.
Can u offer me advice on using this site.?

---------- wkfan67 added 0 Minutes and 41 Seconds later ----------

Hello,

I am new here.
Can u help me with this site?

Last edited by wkfan67; 12-12-2008 at 04:37 PM.. Reason: Automerged Doublepost
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Old 12-12-2008, 04:39 PM   #6
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Default Re: Item in the room

The same thing happens to me too with my goobers lab trophy.
I just gave up.
So Im sorry, but I don't know either.

Last edited by phylis5835; 12-12-2008 at 04:40 PM.. Reason: Wrong trophy
phylis5835 is offline Female
Old 12-12-2008, 04:41 PM   #7
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Default Re: Item in the room

I have that problem with several of my items. I don't know what to do, either, b/c I don't want to bother Ganz with it, when they have so many bigger problems to deal with. . .
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Old 12-12-2008, 09:36 PM   #8
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Thumbs down Re: Item in the room

I thought it'd work but this came up:
YOUR ACCOUNT VERIFICATION INFORMATION DOES NOT MATCH OUR RECORDS


I don't know what's wrong..... I typed out everything correctly
zzxv is offline Female
Old 12-12-2008, 10:26 PM   #9
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Default Re: Item in the room

View Post Originally Posted by zzxv
I thought it'd work but this came up:
YOUR ACCOUNT VERIFICATION INFORMATION DOES NOT MATCH OUR RECORDS


I don't know what's wrong..... I typed out everything correctly


Is it possible that you reversed the day and month of your birth? (and it's your birthday, not the pet's). That's the commonest error at this point.
Webberlily is offline Female
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