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Old 11-28-2009, 07:22 PM   #1
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Default Answered: Item missing

I was just redesigning my room and an Item that I had on a table messed up, wasn't on the table any more. So I just left the room and came back. BUT when I came back the item was gone, I checked my dock for it. STILL NOT THERE, then I logged out and came back to the room, still gone. then I went back to my dock and checked, NOT THERE. I really like the item because it was the Turkey from last year which you could put in your room . I have heard that items sometimes do go invisible so how do I get the invisible item out of my room? please help!
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Best Answer - Posted by SnoopysGirl
I have this listed in the Glitch section. There is some trouble with the dining tables/coffee tables in WW. What you need to do, when moving things off/around on your dining table is this:

Remove one item from the table. Log out and back in. Return to the room, then remove the other item. I know it is a tedious process, but it works! I hope this glitch is verified soon, because it bugs me, too.

If you cannot find the item after going back into WW, make sure to fill out the "I have something stuck" form. You will have the item in your dock quickly. I had to do this with the Halloween Dining Table and the pumpkin place mats. Good luck!

I have Something Stuck
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Old 11-28-2009, 07:44 PM   #2
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Default Re: Item missing

Is it possible that someone has your WW Id and password? Was anything else gone? My sister had a lot of stuff that went missing. She still has no clue where they went. So i am sorry. I don't know if there was a glitch and they went invisible.
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Old 11-28-2009, 07:52 PM   #3
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Default Re: Item missing

You might want to change your password and contact Ganz.
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Old 11-28-2009, 08:27 PM   #4
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Default Re: Item missing

No, it happened instantly. so I don't think that's the problem.
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Old 11-28-2009, 08:36 PM   #5
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Default Re: Item missing

I've heard that it's possible to have something both invisible and stuck. You may want to try filling out the "I have something stuck" form on Ganz's website. They may be able to find it for you. Good luck! I hate when things disappear... Very frustrating indeed.
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Old 11-28-2009, 11:45 PM   #6
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Default Re: Item missing

I have had this problem too. The first time it happened I was really upset because it was one of my Arte clocks. But I agree with kcbcat, and I think your item may be stuck and invisible. Here is how I was able to find the stuck and invisible item: I removed everything from the table I could see, then I removed the table itself. Then I logged out and logged back in. When I returned to my room, the missing item returned and was sitting on the floor of my room. Then I removed the stuck item and logged back out and in. If you skip the final step, you will likely receive a message that says "there is no more room in the container" when you put the table back in your room. Once I followed these steps, I was able to put everything back in the room without a problem.
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Old 11-28-2009, 11:57 PM   #7
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Default Re: Item missing

This happens all of the time. Log out. Clear your cache. Log back in. The items should have returned.
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Old 11-29-2009, 02:10 AM   #8
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Default Re: Item missing

I have this listed in the Glitch section. There is some trouble with the dining tables/coffee tables in WW. What you need to do, when moving things off/around on your dining table is this:

Remove one item from the table. Log out and back in. Return to the room, then remove the other item. I know it is a tedious process, but it works! I hope this glitch is verified soon, because it bugs me, too.

If you cannot find the item after going back into WW, make sure to fill out the "I have something stuck" form. You will have the item in your dock quickly. I had to do this with the Halloween Dining Table and the pumpkin place mats. Good luck!

I have Something Stuck
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Old 11-29-2009, 02:16 AM   #9
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Default Re: Item missing

I keep having this problem with my webkinz cares place settings & Zumwhere place settings. When there are two items on a table, one always disseapers.
I take one of the items off the table, log out, clear my cache and then I log back in and there back.
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Old 11-29-2009, 04:58 PM   #10
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Default Re: Item missing

okay thanks all! how do you clear your cache? I forgot, but thanks still!
I just sent WW I have something stuck to them, hopefully they will figure it out!!

Last edited by radiantrabbit; 11-29-2009 at 05:09 PM..
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