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Old 05-05-2008, 12:05 PM   #1
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Question Unanswered: item missing!!

has anyone else have a problem with thinks missing from your rooms my daughter has over 20 item missing from her rooms. I e-mailed webkinz can some one help It was all of her excluxive items She is realy upset she has adhd and ocd along with tourttes and this keeps her hands busy and she isn't very happy. someone help Me please. Thanks
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Old 05-05-2008, 12:12 PM   #2
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Default Re: item missing!!

Yes, lots of people have lost items before. Has Ganz e-mailed you back yet??? It might take a while but they should be able to get your DD`s items back if they were just lost in her room. But if they were in her dock and went missing, I don`t think you could get them back.

Hope I helped!

Last edited by Miss Jem; 05-05-2008 at 12:17 PM..
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Old 05-05-2008, 12:22 PM   #3
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Default Re: item missing!!

I lost a scientific trophy stand once and eventually, Ganz replied back saying that they were not liable. I hope your items turn up! Check each and every room! My boys have lost things but have found them somewhere different in their "house" . Good luck!
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Old 05-05-2008, 12:23 PM   #4
charming33
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Default Re: item missing!!

i have lost 29 peices of clothes!
Old 05-05-2008, 12:24 PM   #5
not Tina55 in WW
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Default Re: item missing!!

Has she shared her password? All exclusive items sound more like theft than just missing. Change your password.
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Old 05-05-2008, 12:24 PM   #6
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Default Re: item missing!!

di dyou go out and go back in a couple times ...sometimes all of outr things go away and they come back when we log back in. I guess you would've found that by now.... is there any chance of hacking. Maybe at least change your password. That is a bummer and sorry for your bad luck, that would really upset me....
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Old 05-05-2008, 12:30 PM   #7
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Default Re: item missing!!

View Post Originally Posted by mcintyre4some
di dyou go out and go back in a couple times ...sometimes all of outr things go away and they come back when we log back in. I guess you would've found that by now.... is there any chance of hacking. Maybe at least change your password. That is a bummer and sorry for your bad luck, that would really upset me....
That happened to me once! Everything in my cow`s room was GONE! Except my red dragster. . . anyway I just logged back in and it was all there again.

But if it was hacking you can only send 3 items and once. . unless they had lots of accounts. . .
Yeah, you should change your password to something hard to guess.
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Old 05-05-2008, 12:34 PM   #8
charming33
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Default Re: item missing!!

What items Are u missing? if they dont have them,as kindness i could give my items if i have some of the same ones
Old 05-05-2008, 12:47 PM   #9
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Default Re: item missing!!

That happened to my mom! everything in her kithchen went missing but when she loged back in it was all there?!

---------- gwenrocks added 9 Minutes and 33 Seconds later ----------

Try logging back on. It might be there

Last edited by gwenrocks; 05-05-2008 at 12:47 PM.. Reason: Automerged Doublepost
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Old 05-05-2008, 01:34 PM   #10
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Default Re: item missing!!

Thank you everyone I tryed logging out and back in and it doesn't work and yes we changed the password I haven't heard from Ganz yet I' ll keep you posted.

---------- mommylou added 3 Minutes and 27 Seconds later ----------

some of the items monster bed, dragon bed, light camera action bed, mediveal bed, car bed, police car , draster, helipetor, golf cart, juke box sailor bed penguins icebox egyptian vanity grille,

Last edited by mommylou; 05-05-2008 at 01:34 PM.. Reason: Automerged Doublepost
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