Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 09-24-2010, 06:56 PM   #1
pup5115
Gift Guru
 
pup5115's Avatar
pup5115 is a WI addict!
pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!

Donation Award 
Default Unanswered: An item completely disappeared!

I won potted elm tree #2 and i tried to put it in the cabinet under my sink but it completely disappeared! I contacted customer service but i don't think they will do anything

Last edited by pup5115; 09-24-2010 at 07:02 PM..
pup5115 is offline Male
Sponsored Links
Old 09-24-2010, 07:01 PM   #2
I love cute
Webkinz :)
 
triplet 1's Avatar
triplet 1 is Justin in disguisetriplet 1 is Justin in disguise
triplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguisetriplet 1 is Justin in disguise

Default Re: An item completely disappeared!

Hmm try calling [notranslate]Ganz[/notranslate]. You should also e-mail them. I hope you get it back!!!!!!!
triplet 1 is offline Female
Old 09-24-2010, 07:25 PM   #3
pup5115
Gift Guru
 
pup5115's Avatar
pup5115 is a WI addict!
pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!

Donation Award 
Default Re: An item completely disappeared!

i won't be able to call, but i did email them. I hope they fix it
pup5115 is offline Male
Old 09-24-2010, 07:29 PM   #4
GiantPandaLover11
Webkinz :)
 
Pandah's Avatar
Pandah has a reputation beyond reputePandah has a reputation beyond reputePandah has a reputation beyond reputePandah has a reputation beyond reputePandah has a reputation beyond reputePandah has a reputation beyond repute

Default Re: An item completely disappeared!

If they don't reply to your email(which [notranslate]GANZ[/notranslate] never really does,sadly),I would definitely try giving them a call. They can access your account and put the item back in for you. Good luck,and I hope you get your item back!
Pandah is offline Female
Old 09-24-2010, 08:49 PM   #5
Gift Guru
 
MidnightAurora's Avatar
MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!MidnightAurora is not just visiting!

Default Re: An item completely disappeared!

Hmm. Try to clear your cache, try a different browser (Firefox/Google Chrome/Internet Explorer/etc.), or call [notranslate]GANZ[/notranslate]. Let me know if any of these things work. (:
MidnightAurora is offline Female
Old 09-25-2010, 08:48 AM   #6
pup5115
Gift Guru
 
pup5115's Avatar
pup5115 is a WI addict!
pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!

Donation Award 
Default Re: An item completely disappeared!

i tried everything and [notranslate]ganz[/notranslate] still hasn't replied to my emails
pup5115 is offline Male
Old 09-25-2010, 09:45 AM   #7
e can find a cure
Webkinz :)
 
natalie456789's Avatar
natalie456789 is a jewel in the roughnatalie456789 is a jewel in the rough

Default Re: An item completely disappeared!

I'm really sorry about that. The same thing happened to my sister a while back. She had lost a christmas menorah and for months it was gone. Then a long while later it just showed back up in the same place it had been before. If [notranslate]ganz[/notranslate] can't help you I hope that it will show back up for you. Good luck!
natalie456789 is offline Female
Old 09-28-2010, 11:49 AM   #8
hy?
Gifted
 
cpom's Avatar
cpom defies all odds
cpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all odds

Default Re: An item completely disappeared!

When I had an item disappear, I contacted [notranslate]ganz[/notranslate] and they told me there was nothing they could do about it. I told them exactly what I had done and how I saw it disappear, but they said "sorry" their policies state that the system is as-is and they don't replace items that disappear because of glitches.

Here's to hoping our missing items miraculously reappear.
cpom is offline Female
Old 09-28-2010, 06:14 PM   #9
pup5115
Gift Guru
 
pup5115's Avatar
pup5115 is a WI addict!
pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!pup5115 is a WI addict!

Donation Award 
Default Re: An item completely disappeared!

i got an automatic message from them but i still haven't gotten one from a real person
pup5115 is offline Male
Closed

Tags
-pup5115, c3po, fall fest, help!, item problem, wi!

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 12:23 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts