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Old 08-17-2011, 06:03 PM   #1
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Default Unanswered: An Issue with Logging in to Webkinz World

A few weeks ago after maitenance, when I clicked the log in button on the WW homepage, the login screen was smaller than it used to be. When I logged in, half of my dock was cut off. It looked like this. The button still works like this now.

Click the image to open in full size.





I would get around this by going to the Customer Service Tab at the bottom. The Log in bitton there worked normally. However, today it looked like this. On the homepage it didn't say WW was down for maitenance, but it said so here.

Click the image to open in full size.

Last edited by Bookworm255; 08-17-2011 at 06:05 PM..
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Old 08-17-2011, 06:31 PM   #2
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Default Re: An Issue with Logging in to Webkinz World

Hmm. Does the full screen button at the top of your page work to show your whole dock? (near the button you use to minimize, near the x-out button)

Maybe you could try restarting your computer, and trying again. It might fix itself later too, it might just be an after-maintenance glitch or something.

The website was down for maintenance today though, so maybe if you clear your cache it'll stop saying that too.
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Old 08-17-2011, 07:04 PM   #3
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Default Re: An Issue with Logging in to Webkinz World

The smallness is the same as I have.
Today they had to fix and add stuff.
It should work now.
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Old 08-19-2011, 05:02 AM   #4
Honey2800
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Default Re: An Issue with Logging in to Webkinz World

I am having the same problems... I tried clearing my cashe.. didn't help, and the coustomer support area still says site under matinance. :/
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