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Old 03-07-2011, 05:13 AM   #1
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Default Answered: Invalid security code

I have found the pot of gold 2 times this morning but after trying to enter the information more than 50 times each and having it say invalid security code I have given up. Any suggestions? Also, yes I am entering in capital letters.
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Best Answer - Posted by Mynoey
Invalid security codes on WKN events are, unfortunately, pretty common. I normally do all the family's 11 accounts and rarely finish them without having a few security code problems. Sometimes I have to enter up to a dozen codes before one is accepted. I keep double checking so I know I'm entering them correctly. Sooner or later, the program recognizes and accepts a code.
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Old 03-07-2011, 06:29 AM   #2
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Default Re: Invalid security code

I just found the pot of gold and had no trouble at all with the security code. After submitting the info I recieved this message..... "You have been awarded : KN Contest - 250 KinzCash in your webkinzworld dock. To see your awarded item log in to your Webkinz World account." I hope you get this problem resolved soon.
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Old 03-07-2011, 08:21 AM   #3
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Default Re: Invalid security code

Just got the pot of gold! It did take a while for the code/ID page to load though and it kept on flickering
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Old 03-07-2011, 09:45 AM   #4
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Default Re: Invalid security code

Invalid security codes on WKN events are, unfortunately, pretty common. I normally do all the family's 11 accounts and rarely finish them without having a few security code problems. Sometimes I have to enter up to a dozen codes before one is accepted. I keep double checking so I know I'm entering them correctly. Sooner or later, the program recognizes and accepts a code.
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Old 03-07-2011, 09:55 AM   #5
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Default Re: Invalid security code

I don't know much about this, but have you tried calling Ganz?
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Old 03-07-2011, 08:42 PM   #6
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Default Re: Invalid security code

Some letters are in caps and some are not. It says it is case sensitive so you need to enter it exactly like it shows. FYI from past experience the capital Y is printed like a lower case y. But you need to enter it as a cap Y. Good luck
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Old 03-08-2011, 07:52 PM   #7
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Default Re: Invalid security code

I hate when this happens what I do is copy the URL into notepad or something simalar and try again a little later. You could also try calling Ganz at 1-866-932-5469 Monday-Friday 9am-6pm EST.
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