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Old 04-17-2009, 04:55 PM   #1
AtlantaBravesFan
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Default Unanswered: Invalid code

HELP!!!!!

Today I bought 2 Caring Valley Pandas at C. Barrel. One is great! The code was correct & all.

The second one....the code said "Sample". Which is not correct!

Do ya think I should contact Ganz or should I try to take it back to C. Barrel and exchange it???

I would appreciate any and all help!

Please read below to see outcome!!!

Last edited by AtlantaBraves; 04-19-2009 at 09:27 PM..
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Old 04-17-2009, 04:59 PM   #2
slc1965
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Default Re: Invalid code

I would suggest contacting to store where you purchased it first and if they don't exchange it then go to GANZ.
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Old 04-17-2009, 05:01 PM   #3
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Default Re: Invalid code

I would call GANZ FIRST!!!!
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Old 04-17-2009, 05:11 PM   #4
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Default Re: Invalid code

I have SAMPLE also. Yes I would put a call into them
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Old 04-17-2009, 05:12 PM   #5
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Default Re: Invalid code

Call Ganz and they will fix it
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Old 04-17-2009, 05:15 PM   #6
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Default Re: Invalid code

View Post Originally Posted by COWS4YOU
I have SAMPLE also. Yes I would put a call into them
Did they do anything for you? I was just thinking about trying to exchange it first since it is the weekend and I know that I won't get a response until monday.

The girls at the cbarrel know me pretty good since I buy most of my webkinz there.

Do ya know ganz's number handy?

Thanks!
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Old 04-17-2009, 05:16 PM   #7
me is bored xD
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Default Re: Invalid code

View Post Originally Posted by AtlantaBraves
Did they do anything for you? I was just thinking about trying to exchange it first since it is the weekend and I know that I won't get a response until monday.

The girls at the cbarrel know me pretty good since I buy most of my webkinz there.

Do ya know ganz's number handy?

Thanks!
The number is

1-866-WEB-KINZ

(:
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Old 04-17-2009, 05:19 PM   #8
marnabear
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Default Re: Invalid code

I would try returning it first since they should not have been selling a sample and you will get faster results.
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Old 04-17-2009, 05:21 PM   #9
me is bored xD
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Default Re: Invalid code

View Post Originally Posted by marnabear
I would try returning it first since they should not have been selling a sample and you will get faster results.
Actually, you can get a live person if you call the number on Monday (: Well, buisness hours ended 1:21 ago
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Old 04-17-2009, 05:24 PM   #10
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Default Re: Invalid code

That's odd... Call GANZ as everyone else said.

- Ciara
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