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Old 06-26-2011, 06:30 PM   #1
Toya0277
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Default Answered: Internet Explorer 9 Causing Webkinz Issues

I upgraded to Windows Internet Explorer 9 and now when I try to log into Webkinz World all I get is a blank screen even after clearing my cache. Anyone have any suggestions?
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Best Answer - Posted by maisha16
Do you have adobe flash plugged in? It maybe because that internet Explorer is more brand new, I don't know what to do sorry.
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Old 06-26-2011, 06:50 PM   #2
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Default Re: Internet Explorer 9 Causing Webkinz Issues

Do you have adobe flash plugged in? It maybe because that internet Explorer is more brand new, I don't know what to do sorry.
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Old 06-27-2011, 02:32 AM   #3
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Default Re: Internet Explorer 9 Causing Webkinz Issues

Like the above poster said, it may be possible that adobe flash hasn't been installed in your computer yet. Try restarting your computer, and if all else fails, send a letter to the administration explaining the glitch.
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Old 06-27-2011, 06:19 AM   #4
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Default Re: Internet Explorer 9 Causing Webkinz Issues

This happened to me sometimes when I used IE9 64-bit, so try using the normal and NOT 64-bit.
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Old 06-27-2011, 03:11 PM   #5
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Default Re: Internet Explorer 9 Causing Webkinz Issues

I used to have Internet Explorer 9 (I still have it on my system) but I downloaded Firefox, and that was causing even more problems. I'd reccomend Google Chrome. Here is a little example that I actually tried:
1. I opened up Internet explorer 9. I typed in webkinz.com as fast as I could.
2. I opened up Firefox and typed in webkinz.com as fast as I could
3. I opened up Google Chrome and typed in webkinz.com as fast as I could.
Internet explorer time- 1 min. 45 seconds
Firefox time- 1 min.
Google chrome time- 25 sec.
^^ Google Chrome is faster
Also, if you have McAfee Security, Google Chrome and McAfee collide (sort of) and it will tell you if the site is tested and has a virus, if it hasn't been tested, if there are many glitches, and if there aren't.
Hope this helps
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Old 06-27-2011, 03:34 PM   #6
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Default Re: Internet Explorer 9 Causing Webkinz Issues

I am sorry this is happening to you, and I hope your problem get's resolved! The above posts should help you out, and if not I would contact GANZ. Once again, I am sorry this is happening and best wishes that it will be resolved!

Hugs and best wishes,
Rainbow Zebra
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Old 06-27-2011, 05:55 PM   #7
Toya0277
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Default Re: Internet Explorer 9 Causing Webkinz Issues

Thank you so much WI Members. You are all awesome! I appreciate all of your feeback.
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