| 05-05-2009, 03:22 PM || #15 |
Join Date: Apr 2008
| | Re: International Customer Support?
Sounds like my false excitement.. I got home from taking my youngest for a bike ride... My husband says "Webkinz called, the guy said your accounts are 'fixed and ready to go'"....
Originally Posted by Faerielicious
I think I was cheering a bit too soon - ten minutes later I had the same problems. I called them again and they said, we recommend you clear your cache every time before you log on.
Which is all fine and dandy, but how much stuff can amass in my cache within ten minutes? LOL!
Thing is that the website itself it's muuuuuch slower than normal for me, and even for my friend who lives some hours away from here - so I'm hoping that it's a server issue that will eventually blow over.
I go to log in.. wouldn't even log it! worse then before, LOL.. I called back got told that there shouldn't be anything wrong and to use the browser that works for me.. Well i don't WANT to use that browser.. I should have working accounts! I left my name and number to be called back from a supervisor.. I'm guessing that isn't going to be today though If I don't hear back tomorrow I'll call back.
I think the same you do ... This has only been happening for those 4 accounts for a couple weeks.. no drastic account changes other than a few webbies here and there... It's got to be the servers..
I hope they fix this for all of us.. I want to call to make sure it gets fixed, but i really see it as a lost cause.. I called and like you said mine is WORSE! LOL
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