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Old 01-09-2008, 07:54 PM   #1
☮♥ & ♫
toast177's Avatar
toast177 will become famous soon enough

Default Unanswered: im so sad

i just got my 10th webkinz yesterday and i got the carage supperbed..well today when i loged on it wasnt in my dock or in any of my rooms.
and now i cant find my elephant car thing it came with.
i know i didnt sell them!!!
what sould i do?
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Old 01-09-2008, 07:59 PM   #2
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Default Re: im so sad

Be patient before you start to panic. WW is having issues right now, and it could affect your house. I can't get into WW at all, and haven't been able to for over an hour. Other people are reporting being on and winning larger-than-usual amounts at Balloon Dartz.

A few days ago my sister thought half her house and her new kitten were completely gone, but when I logged in on her account from my computer I could see the whole house and I could even play as the cat. DON'T SHARE YOUR LOG-IN, I'm not advising that, I'm just saying there could be problems on Ganz's end and your item will show up soon. My recent experiences show that the problems are at their end.

If that is not the case, of course, contact Ganz and tell them, and hopefully they'll replace it.
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Old 01-09-2008, 10:12 PM   #3
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chrometoaster is an unknown quantity at this point

Default Re: im so sad

View Post Originally Posted by Roohoo1
Other people are reporting being on and winning larger-than-usual amounts at Balloon Dartz.
Daggone it..I KNEW it had to be something spectacular...I got 25kc in one throw...that never happens. Felt like I won the lottery!!! I usually get a blank throw or the hairbow every time.
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Old 01-10-2008, 02:25 AM   #4
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Default Re: im so sad

Try to email Ganz at support@webkinz.com.
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Old 01-10-2008, 08:57 AM   #5
Gift Guru
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born_2_shop is a name known to allborn_2_shop is a name known to allborn_2_shop is a name known to all

Default Re: im so sad

DId you make sure you clicked "get items from storage" button? If so , contact Ganz as soon as you can. Sometimes they can do something if you contact them early
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