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Old 11-07-2009, 07:53 AM   #1
carry on.
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Default Answered: I'm so mad right now!

So, I was decorating my pet's bedroom with all the Halloween stuff that I had left. When I tried to move the Halloween table mat, it got stuck. So I thought that I should just go out of the room and come back in.
So I did, and this time the table mat was at the side of the room, the blue part. So I went back out of the room again, and came back in.
When I came back in, the table mat wasn't in the room anymore, or in my dock! I tried logging out and back in, but that didn't work.
The Customer support section didn't help, because it only says that someone got into your account.

I am VERY mad at Ganz, because it was a waste of kinzcash that I am saving up for my WW house. I am very low on Kinzcash, so I try to save up as much as possible. And if I do want to call Ganz, I probably have to wait until Monday because they are probably not open on the weekends.
coolio101 is offline
Best Answer - Posted by Dixiecup
Make sure that the table, side table or pedestal that you had it on is in the exact place where you left the placemat. Log out, clear cache and then log back in. It is 'connected' to the table somehow. (part of the programming) and if it does not 'see' the table it was on it will either hover in space or position outside the room and become inaccessible. Try this before you get too upset. It works for many items that are 'stuck' in the floor
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Old 11-07-2009, 07:58 AM   #2
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Default Re: I'm so mad right now!

Give it some time,
I’m thinking, with the construction on the Park, even regular activities are having problems. The site is freezing occasionally for me. Slow to load sometimes, and I’ve had a few things moved around too. In time they were right back where I had them.
Hope it gets fixed for you.
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Old 11-07-2009, 08:02 AM   #3
gangnam style
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Default Re: I'm so mad right now!

I agree, give it some time.
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Old 11-07-2009, 08:05 AM   #4
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Default Re: I'm so mad right now!

Well what I've learned in the past what um 3 4 weeks is that if I want something unstuck then if I leave that room and go back into that room than it doesn't become unstuck . . . so I log out and log back in and then normally it is back where it was.
But yeah just be patient I suppose, I have a lot of things stuck in my house like a bunch of flowers for eexample they were just stuck on the ground, then they were stuck in a bunch in a corner out of the room and now their gone not in my dock, not anywhere.
But still just be patient your ought to get one of those items back sometime.
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Old 11-07-2009, 08:09 AM   #5
OOO Ghostkinz!
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Default Re: I'm so mad right now!

Make sure that the table, side table or pedestal that you had it on is in the exact place where you left the placemat. Log out, clear cache and then log back in. It is 'connected' to the table somehow. (part of the programming) and if it does not 'see' the table it was on it will either hover in space or position outside the room and become inaccessible. Try this before you get too upset. It works for many items that are 'stuck' in the floor
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Old 11-07-2009, 08:13 AM   #6
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Default Re: I'm so mad right now!

The same exact thing happened to me!! I gave up on though. Good luck!!!
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Old 11-07-2009, 08:32 AM   #7
carry on.
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Default Re: I'm so mad right now!

Thanks everyone! I'll try Dixiecup's idea!
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