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Old 05-31-2010, 02:01 AM   #1
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Default Unanswered: I'm not sure about this..... I can't log into webkinz!

Ant 12:00 my time (yes i know i should be sleeping) at night, i try to log in, but it says that error message that we can not connect you to webkinz world. Am i being hacked?????
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Old 05-31-2010, 02:07 AM   #2
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Default Re: I'm not sure about this..... I can't log into webkinz!

Webkinz closes for maintenance in the North American accounts at 2:00 AM EST.
Is that what time it was in your WW account?
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Old 05-31-2010, 02:07 AM   #3
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Default Re: I'm not sure about this..... I can't log into webkinz!

I don' think it is hacking because it was happening with my brother's accounts too. Sigh... i really need to get back on for something.....
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Old 05-31-2010, 02:08 AM   #4
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Default Re: I'm not sure about this..... I can't log into webkinz!

Not to worry, webkinz always goes down at 11pm (2 am Eastern). This is when they work on the site. Should be up real soon again. Usually it's down for a good hour and fifteen minutes or so.
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Old 05-31-2010, 02:09 AM   #5
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Default Re: I'm not sure about this..... I can't log into webkinz!

View Post Originally Posted by aug2168
Webkinz closes for maintenance in the North American accounts at 2:00 AM EST.
Is that what time it was in your WW account?
hmm.... it like 3 in the morning on my account.... how long does that last?

OK fewf i thought this was a glitch! LOL me overreacting again! xD
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Old 05-31-2010, 02:11 AM   #6
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Default Re: I'm not sure about this..... I can't log into webkinz!

View Post Originally Posted by ~Kiwi~
I don' think it is hacking because it was happening with my brother's accounts too. Sigh... i really need to get back on for something.....
If it is a North American account you will have to wait until after 3:00 or 3:15 AM EST.
Sorry
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Old 05-31-2010, 02:43 AM   #7
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Default Re: I'm not sure about this..... I can't log into webkinz!

it's back up after Maintenance. can you get on?

this happens every night for 90 mins or so.
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Old 05-31-2010, 03:22 AM   #8
Webkinz :)
 
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Default Re: I'm not sure about this..... I can't log into webkinz!

I can get on now. Thanks for the info everyone!
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Old 05-31-2010, 06:14 AM   #9
Call me Pat!
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Default Re: I'm not sure about this..... I can't log into webkinz!

I am glad it is working again for you. This is a daily occurrence and is not considered a glitch. Ganz needs to do daily maintenance everyday to keep WW running.

I will flag this post so that a mod can mark this thread as fixed.
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