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Old 05-04-2010, 08:06 PM   #1
lorib64
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Default Answered: I'm not getting e-mails when I get a pm

I have set up in my options to get sent an e-mail when I receive a pm. I had been receiving them until this afternoon. I've had several pm's and no e-mail. Is anyone else having this happen? Thanks
lorib64 is offline Female
Best Answer - Posted by FIA
I've checked the options on your account, and everything is as it should be.

Please check the junk/spam folder on your e-mail account. It could be that your internet provider has decided that e-mail coming from WI is spam. You may need to add admin@webkinzinsider.com to your contact list so your internet provider will know you don't consider those messages spam/junk.
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Old 05-04-2010, 08:07 PM   #2
hy not smile!?!
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Default Re: I'm not getting e-mails when I get a pm

I wonder if your emails are going to your spam???
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Old 05-04-2010, 08:12 PM   #3
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Default Re: I'm not getting e-mails when I get a pm

Be sure to check spam, and your options, just to be sure. If all seems in order, you should contact an administrator; they can probably help.
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Old 05-05-2010, 04:21 AM   #4
lorib64
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Default Re: I'm not getting e-mails when I get a pm

View Post Originally Posted by samoyeds43
Be sure to check spam, and your options, just to be sure. If all seems in order, you should contact an administrator; they can probably help.
Thanks, I'm going to flag the post and see if anyone can help
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Old 05-05-2010, 08:30 AM   #5
FIA
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Default Re: I'm not getting e-mails when I get a pm

I've checked the options on your account, and everything is as it should be.

Please check the junk/spam folder on your e-mail account. It could be that your internet provider has decided that e-mail coming from WI is spam. You may need to add admin@webkinzinsider.com to your contact list so your internet provider will know you don't consider those messages spam/junk.
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