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Old 10-01-2010, 08:25 PM   #1
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Default Answered: I'm freaking out! Please help!

I logged in today, hoping to see my Deluxe gift box.... but no. Yet, I still am Deluxe and have other Deluxe advantages. I went to the estore and it said I had no points, even though I haven't spent any this month! What should I do? I can't call in, I'm too young.

Last edited by wyatt061; 10-01-2010 at 08:30 PM..
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Old 10-01-2010, 08:28 PM   #2
hy?
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cpom defies all odds
cpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all oddscpom defies all odds

Default Re: I'm freaking out! Please help!

By any chance, is your deluxe up this month? If you started deluxe in October of 2009 and signed up for 1 year, then you would have already received 12 montly gift boxes.
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Old 10-01-2010, 08:31 PM   #3
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Default Re: I'm freaking out! Please help!

View Post Originally Posted by cpom
By any chance, is your deluxe up this month? If you started deluxe in October of 2009 and signed up for 1 year, then you would have already received 12 montly gift boxes.
Nope, I have a 3 month plan and it ends in like a week for me.

View Post Originally Posted by Goldendoodle
Don't worry. Many people have not yet received their gift boxes. You aren't alone. Obviously GANZ is just having some problems with sending them out.

Most likely GANZ if having issues, but there are a few things you can do.

What I would suggest:
1. First make sure it's not in your dock
2. Log in and out and reboot your computer
3. Clear your cache
4. If none of those work, have your parents call GANZ.

P.S. You aren't allowed to offer rep to anyone who helps, it's against the rules to say so in your thread.
Checked my dock, logged off, cleared cache and cookies. My dad won't call Ganz for me because he doesn't like webkinz and I am at his house.
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Old 10-01-2010, 08:51 PM   #4
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Default Re: I'm freaking out! Please help!

Darn Ganz and their glitches. XD
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