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Old 07-10-2008, 03:41 PM   #11
Gifted
 
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Webkinzgirl427 knows the way
Webkinzgirl427 knows the wayWebkinzgirl427 knows the way

Default Re: Im about to cry.......

diamondsrock: the number is 1-866-webkinz.

i really want my totem pole....

---------- Webkinzgirl427 added 0 Minutes and 34 Seconds later ----------

View Post Originally Posted by diamondsrock133
OKay the good number is 1-800-724-5902! I hope I helped in your situation!
i tried to call that # but it wasn't about webkinz it was about just ganz

Last edited by Webkinzgirl427; 07-10-2008 at 03:41 PM.. Reason: Automerged Doublepost
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Old 07-10-2008, 05:20 PM   #12
I am so...
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Default Re: Im about to cry.......

Really? Apparently you press 0 and then it redirects you and stuff...
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Old 07-10-2008, 05:21 PM   #13
e all hail Apple 
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Default Re: Im about to cry.......

I am so sorry.
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Old 07-10-2008, 05:24 PM   #14
Whooo hooo
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Default Re: Im about to cry.......

Oh no I am so so so so sorry. You know I had this fear too about the changes going on. I feared stuff would disappear from my dock. Last time that happened to someone I knew, Ganz did fix it. So hang in there and try not to get too upset yet. Lets see if Ganz will help you out. What a hard thing to go through though. Hugs.
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Old 07-10-2008, 05:24 PM   #15
polarbears
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Default Re: Im about to cry.......

I am sooo sorry!! I hope I did not lose anything!! I feel your pain!! I lost one of my superbeds and they never replaced it!! *sob*
Old 07-10-2008, 05:24 PM   #16
sf4581
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Default Re: Im about to cry.......

Make sure you clicked "get items from storage" by your dock. Good luck.
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Old 07-10-2008, 05:25 PM   #17
xomandiixo
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Default Re: Im about to cry.......

I feel bad for you.. :[[
Old 07-10-2008, 05:26 PM   #18
Irishmiss
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Default Re: Im about to cry.......

ooh ima so sry
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Old 07-10-2008, 05:27 PM   #19
happy holidays!
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WebkinzRaccoon is just really niceWebkinzRaccoon is just really nice

Default Re: Im about to cry.......

View Post Originally Posted by diamondsrock133
OMG!!! Contact GANZ right away! I will find the # and/or email for you
I thought GANZ dosen't restore lost items anymore, isn't it a new policy?
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Old 07-10-2008, 05:34 PM   #20
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Default Re: Im about to cry.......

I am sorry to hear about your totem pole. I am crossing my fingers for you. My guess is that Ganz has been inundated with calls similar to yours, because they shut it down for an extra hour and a half here. Good luck!
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