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Old 09-22-2009, 10:19 AM   #1
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Question Answered: If an account has expired, is there any way to bring it back?

Hey guys, I'm just curious, once a Webkinz account expires, like, 30 day grace period over and everything, can't log in, is there any way to be able to re-access the account? Like, can you adopt a Webbie to that account, and then everything goes back to normal?

Thanks! Just curious, cause my friend's account expired a while back, and she is wondering if she is still able to go on somehow.

Any answers are greatly appreciated!

~Sara
Sararoxmysox is offline Female
Best Answer - Posted by cocoabean
She will have to adopt a new pet! Ganz says they keep your account safe even once it expires... you just can't use it til you adopt a new pet!!!
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Old 09-22-2009, 10:53 AM   #2
God bless y'all
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Default Re: If an account has expired, is there any way to bring it back?

What a good question I would like to know TOO!
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Old 09-22-2009, 10:57 AM   #3
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Default Re: If an account has expired, is there any way to bring it back?

Sorry, I am unsure how long you can go before you can no longer revive an expired account. My sister used hers after about 2 months being expired-it let her adopt a new pet and gave her another year, so if anyone out there knows if you can go longer we would love to know!
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Old 09-22-2009, 11:06 AM   #4
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Default Re: If an account has expired, is there any way to bring it back?

If your friend really wants to start playing again it would not hurt to try and see if it works. Or perhaps your friend can get an adult to call Ganz and find out for her.
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Old 09-22-2009, 11:18 AM   #5
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Default Re: If an account has expired, is there any way to bring it back?

Nope, after the thirty days, that webkinz account is gone. If you adopt another webkinz, you will have to register as a new member.
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Old 09-22-2009, 11:27 AM   #6
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Default Re: If an account has expired, is there any way to bring it back?

This is directly from Webkinz site, so I think she has more than a month in order to renew and I thought I had read or heard that you could return up to a year later. Best thing she can just try it with her old account info, if it doesn't work call Ganz see what they say. I'm sure they won't go and delete it quickly, this is money for them.
"My account expired - how do I get it back?If you pet has expired, you have a minimum of 30 days to renew your account. All of your KinzCash, items, rooms and pets will be waiting for you to play with again."

Last edited by waywrd; 09-22-2009 at 11:36 AM..
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Old 09-22-2009, 12:27 PM   #7
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Default Re: If an account has expired, is there any way to bring it back?

Supposedly, no. But I've heard that in some cases the accounts were still there even a year later. I think it's worth a try, as long as your friend is prepared to be disappointed if it doesn't work out.
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Old 09-22-2009, 12:44 PM   #8
God bless y'all
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Default Re: If an account has expired, is there any way to bring it back?

Yeah, maybe they don't get a chance to clean house as it were I would at least try...Why do they put limit, or I should say if your active why does it just keep updating?
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Old 09-22-2009, 12:49 PM   #9
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Default Re: If an account has expired, is there any way to bring it back?

Certainly wouldnt hurt to try an adopt a pet onto it & see, Good Luck , I hope it works out !!
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Old 09-22-2009, 01:15 PM   #10
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Default Re: If an account has expired, is there any way to bring it back?

Me and my friend had a side account that was given to her from her cousin. He gave it us when it was almost expired so we only had a couple months with it. So one time we had a sleepover and we called Webkinz/GANZ at 1-866-WEBKINZ 1-866-932-5469. (or check out this guide to help you contact Webkinz-->http://www.webkinzinsider.com/forum/...ddress-247012/) So we called them (make sure that you're over 18 or they will NOT except your message) and they wanted our username. My mom told them and then she was asking for the problem. We asked if we could get back all of our pets, items and so on after if we adopted another pet after it has been expired ( it had been expired for more than a year). So she said yes and we logged in a new pet (a skunk named Tuxedo) and guess what! We got all of our items back, everything. The rooms and items were still there and so were the pets! So I hope this will help you and Good Luck! PM or VM me for anymore question. I'm happy to help!
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