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Old 01-17-2010, 06:41 PM   #1
WebkinzGirl2 will become famous soon enough

Red face Unanswered: I typed in the wrong email for ganz estore!

Help!!!!!!!!!!!!!! I typed in the wrong email for my ganz estore account and now i can't get my estore points! i don't know what to do!
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Old 01-17-2010, 06:43 PM   #2
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Default Re: I typed in the wrong email for ganz estore!

I would contact Ganz on Tuesday. Their number is 1-866-WEBKINZ.
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Old 01-17-2010, 06:47 PM   #3
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Default Re: I typed in the wrong email for ganz estore!

You can contact GANZ later today, no, you will have to contact 'em on Monday. If you need their number, here it is: 1-866-WEBKINZ

Good luck to you!
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Old 01-17-2010, 06:48 PM   #4
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Default Re: I typed in the wrong email for ganz estore!

could you go back or no? If not i suggest what the others have said!
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Old 01-17-2010, 07:24 PM   #5
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Default Re: I typed in the wrong email for ganz estore!

Maybe you should send a new email to them saying you didn't mean to but you put the wrong email, Then type in your problem. You can call them at: 1-866-WEBKINZ. Try calling them Tuesday when they'll be open.
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Old 01-17-2010, 07:43 PM   #6
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Default Re: I typed in the wrong email for ganz estore!

If you remember the email you used when you set up the account, you can use it to log on and see your points. The only problem is that if you buy anything with them the email will go to the wrong place and that may not be good.

Instead of calling the number people have given you for Ganz customer service, you should call the estore directly. The number is 888-818-8770. There also is a form you can fill out and send to the estore. You find that at the bottom of the estore main page under contact us. You might try filling out the form and seeing if that will help you, but I think you will probably have to call them.
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Old 01-17-2010, 08:20 PM   #7
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Default Re: I typed in the wrong email for ganz estore!

View Post Originally Posted by marnabear
If you remember the email you used when you set up the account, you can use it to log on and see your points. The only problem is that if you buy anything with them the email will go to the wrong place and that may not be good.

Instead of calling the number people have given you for Ganz customer service, you should call the estore directly. The number is 888-818-8770. There also is a form you can fill out and send to the estore. You find that at the bottom of the estore main page under contact us. You might try filling out the form and seeing if that will help you, but I think you will probably have to call them.
Great advice
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Old 01-18-2010, 01:09 PM   #8
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Default Re: I typed in the wrong email for ganz estore!

Does Anybody Know Ganzs Email?
If So Please Post!
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Old 01-18-2010, 01:25 PM   #9
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Default Re: I typed in the wrong email for ganz estore!

View Post Originally Posted by WebkinzGirl2
Does Anybody Know Ganzs Email?
If So Please Post!
Sending an email to Ganz will not help, because all you will get is a standard answer that probably has nothing to do with your problem. I gave you a good suggestion of what to do - call the estore at 888-818-8770.

There also is a form you can fill out and send to the estore if you can remember the email you signed up with to put in your userid. This might not work because the response might just go to the email you put in. Call the estore instead. That is the only way you are going to be able to solve your problem.
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