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Old 08-25-2010, 09:06 PM   #11
Autumn <3
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Default Re: I think I got hacked!!!

If this happened today, try sending like a w-shop food to all your friends and see if it says "You may not send this person something twice in one day", that person will be your hacker!
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Old 08-25-2010, 11:29 PM   #12
marnabear
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Default Re: I think I got hacked!!!

If you don't have your first pet code, don't worry. Just be prepared to give [notranslate]Ganz[/notranslate] a pet code and the name and birthday you used when you registered your account. I think that should be enough for [notranslate]Ganz[/notranslate] to then change your userid for you.
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Old 08-26-2010, 07:20 AM   #13
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Default Re: I think I got hacked!!!

View Post Originally Posted by hpharrypotterhp
This is why you keep your secret codes

How many pets do you have on that account? I suppose if it gets worse you can start another account... :/
I did keep it, my mom accidentally threw it out. I have 3 Pets, in order, I won't give it up for the world.

Amygirl8- I'm trying that now.

View Post Originally Posted by dogfins
[lang=pt]Maybe someone found out your password?[/lang]
Maybe.... :|

marnabear- That helps.

View Post Originally Posted by britluvswebkinz
If this happened today, try sending like a w-shop food to all your friends and see if it says "You may not send this person something twice in one day", that person will be your hacker!
I don't think so, because everyone on it is either a trader or my best friend Footontable, who I could trust well. (if you are listening to this, I men it.) But a week ago I got an FR from a weird person... I didn't accept.
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Old 08-26-2010, 11:48 AM   #14
tsb1997
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Default Re: I think I got hacked!!!

Oh no! Well, if your sure you were hacked here is what to do.

Call [notranslate]Ganz[/notranslate] at 1-866-WEBKINZ, have your current username/password/pet codes in hand.
They can change your username & password.

I think they can even track to see if anyone has sent stuff from your account, not 100% sure not hat though.

Change your password frequently and make it hard.

Good luck!
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Old 08-26-2010, 03:12 PM   #15
Yipes bunnies
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Default Re: I think I got hacked!!!

i had to give a secret pet code for [notranslate]ganz[/notranslate] on something so i input any one of my codes t hat i had saved and it worked to get the help i needed
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Old 08-26-2010, 03:43 PM   #16
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Default Re: I think I got hacked!!!

Thanks guys. Going to close this now.... I think thats enough help.
BloogleJ is offline Female
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