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Old 10-03-2008, 10:34 PM   #11
hy not smile!?!
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

wow... who knew the new, updated ganz site would cause so much chaos!!! I am glad you found a way to fix your problem! I hope everyone gets the help they need and can resume their play soon.
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Old 10-03-2008, 10:39 PM   #12
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

i have i.e.....I think 6 and the only glitch that's REALLY important is not being able to get my mail--it does take a couple seconds more than normal to load....i don't really care though...I do other stuff while it loads!!
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Old 10-03-2008, 10:48 PM   #13
hereDoIPutAllThe
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

I had the problem on IE 7 and IE 6. I cleared the temp files and offline content but not the cache or cookies and I have been fine since. Mind you it takes a bit longer to load to the front page than it used to. The clubhouse doesn't work but I think those are Ganz induced problems. Well they all are actually but I digress.
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Old 10-03-2008, 11:06 PM   #14
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

So glad that this worked for you!

But, it is also possible that it seems to be running smoother because of the fixes they have been working on tonight. It has been getting progressively better all day long.

For me at the moment, running WIN XP and IE6 (and yes, I too did all the cache/coookie/history clearing), things are going much more like normal,
EXCEPT - things are randomly just flipping to a new screen occasionally.
For example, I was in the arcade tonight in my daughter's account trying to help her get some more KC. I was in the middle of playing a game when it flipped, and suddenly, I am in the charm forest module. Um, hello?

I can go right back to the arcade, and play some more, but every so often (I haven't tried to time it yet), flipflop to the charm forest. Weird....

Whatever the cause for you, I am happy that someone found some cure!
But, Ganz isn't done yet...
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Old 10-03-2008, 11:49 PM   #15
Blessed to be a
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

Great information. I am using Firefox and am not having problems except getting into gem hunt sometimes, but that is great advice and I am glad it worked well for you. Blessings
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Old 10-04-2008, 01:12 AM   #16
omd00
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

ok, i have a new computer so my problems aren't too bad. But i found a trick to load Arte:
if he's not there, go to the charmforest,x out, go to curio shop again. This has worked for me and i hope it helps someone!
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Old 10-04-2008, 01:52 AM   #17
acky for Webkinz
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

OH THANK YOU! I tried what you said and I have been on Webkinz all night till I got booted around 2:00 am. I really think you SHOULD let Ganz know about it. Thumbs up to you!
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Old 10-04-2008, 09:41 AM   #18
is the best
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

I tried clearing my cache. First, I couldn't even get into the W-Shop or Curio Shop. But then, I went to Webkinz FAQ and they said to clear your cache. I didn't even think about updating my internet. Great advice, rep points for you!!
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Old 10-04-2008, 09:47 AM   #19
maltingheartforcats
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

Yes! Good idea for people with older operating systems. I know, I knowclearing caches,etc. CAN work, contacting GANZ mayu work too, but this is a nother solution for peopel to try. Thanks for sharing your success.
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