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Old 10-03-2008, 11:33 AM   #1
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Thumbs up Unanswered: I SOLVED MY GLITCH FEST PROBLEM! Try this...

OK, I spent a lot of time yesterday reading the boards about what everyone had done to try and fix their glitch problems and I never saw anyone suggest this....AND IT WORKED!!!

I had a little bit older version of Windows Internet Exporer and when we updated it to the newest version, *poof* everything on Webkinz that wasn't working IS NOW!

How did I figure this out?? It wouldn't work on our home computer so I asked my husband to try loading it on his computer at work (when no one was looking!) and he said OUR account was working fine there and he had a newer version of Internet Explorer. (He's a computer programmer BTW) So then he uses an older computer there that has our same older version of Windows Exploer to try loading it on there to see what happened, and it didn't work!! Same glitches!!

So when he came home last night, he upgraded our Windows Explorer and that did the trick!

Maybe I should send a message to Ganz that whatever they changed is conflicting with older versions of Windows Explorer.

BTW, I tried deleting cookies, clearing my cache, etc. and none of that worked, but this upgrade did the trick.

I just wanted to share in case it could help someone else. It might not be the ONLY reason everyone is having problems, but maybe it'll help a few.
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Old 10-03-2008, 11:40 AM   #2
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

me too in webkinz world but i tried login in loading be slow down ! ganz need to fix to webkinz
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Old 10-03-2008, 11:46 AM   #3
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

I use firefox and I have the newest version so I guess this won't work for me.

But thank you for sharing your success! I am glad that you got yours fixed and I hope many people get it fixed from your great advice This seems to be a pretty widespread problem
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Old 10-03-2008, 12:03 PM   #4
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

I'm on a Mac and use both Safari and Firefox and both are having issues. I have tried updating to the latest (3.0.3) of Firefox and that didn't work.

I am glad someone got theirs to work!

Thank you for sharing!

Last edited by catekinz; 10-03-2008 at 12:03 PM.. Reason: Automerged Doublepost
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Old 10-03-2008, 12:10 PM   #5
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

I have a brand new computer and made sure I have which should have anyway I do have all current and up to date programs including explorer and still having issues!! I think they have been working on it some because slowly the glitches are stopping but still have quite a bit!! Saw a couple of threads about Europe not have any webkinz??????

Good thought though!
Thanks,
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Old 10-03-2008, 12:31 PM   #6
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

Thank you very much for your information. I was wondering if you could explain how to update Windows explorer? You would save alot of frustion for alot of people. Thank you again.
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Old 10-03-2008, 12:53 PM   #7
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

Thank you so much for the great tip. I am able to get on for 10 minutes at a time but when ten minutes are up is logs me out every time. My Mom has Windows XP and a pretty new computer that has been completely and totally reformatted and she has tons of problems with WW. I have an old old old computer and I use Windows 2000 and I have a much easier time accessing the site then she does. We both have the newest versions of Mozilla and we are still having a terrible time. Thanks again for sharing though. I am willing to try just about anything at this point. It was a great idea and I am so glad it worked for you. Hopefully it will also work for others as well.
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Old 10-03-2008, 01:08 PM   #8
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

Thanks for the info, I deleted all cookies and caches but nothing is helping, The Halloween stuff is great but it has ruined all of my children's accnt's (5 accnts) maybe my computer is too slow thanks for the info !!!
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Old 10-03-2008, 10:20 PM   #9
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

For those that asked what I did (I had to ask my husband):

He went to download.com and Upgraded Internet Explorer to version 7 and then he also had to install Windows XP Service Pack 3 also from download.com.

Then he said he cleared the cache and WW has worked just fine ever since!
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Old 10-03-2008, 10:32 PM   #10
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Default Re: I SOLVED MY GLITCH FEST PROBLEM! Try this...

I use firefox and it's updated and still isn't working so I switched to IE and am able to get on and do everything except the clubhouse
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