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Old 06-12-2010, 10:53 PM   #11
Gift Guru
 
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pinky719 is sweet stuff
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Default Re: I opened a bonus gift box and got nothing! Please Help!!

thank you all!
pinky719 is offline Female
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Old 06-12-2010, 11:04 PM   #12
Make your own LUCK
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funkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the rep
funkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the repfunkyc63 invented the rep

Default Re: I opened a bonus gift box and got nothing! Please Help!!

Try logging out and back in. It usually shows up in your dock.

If not clear your cache and look in your dock again
If it's still not there you'll have to call Ganz on Monday.
It could be that you've won something new that hasn't been released yet.
funkyc63 is offline Female
Old 06-12-2010, 11:44 PM   #13
Bunny was awesome!
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Default Re: I opened a bonus gift box and got nothing! Please Help!!

Have you tried clearing your cache and then logging back in? Sometimes that helps. If it doesn't, I have found customer service to be very accommodating each time I have had to call, so I think they will help you. My bonus gift is almost always a 1,000 KC coin. Hope you are able to get it worked out.
kinzmom1924 is offline Female
Old 06-13-2010, 12:03 AM   #14
pee queen
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webkinzro is an unparalleled talent
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Default Re: I opened a bonus gift box and got nothing! Please Help!!

Call ganz - 1-800-GANZ Or the numbers posted before.
They will give you the box!
It is a glitch.
Log back in the next day maybe it will be there-this maybe be a system lag.
--------------
Also congrats on the adoption!
webkinzro is offline Female
Old 06-15-2010, 12:26 PM   #15
Gift Guru
 
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pinky719 is sweet stuff
pinky719 is sweet stuffpinky719 is sweet stuffpinky719 is sweet stuffpinky719 is sweet stuffpinky719 is sweet stuffpinky719 is sweet stuffpinky719 is sweet stuff

Default Re: I opened a bonus gift box and got nothing! Please Help!!

thank you, I called ganz and was awarded a yellow plasma ball
pinky719 is offline Female
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