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Old 03-09-2008, 08:27 AM   #1
Lil Kinz
Lelya is an unknown quantity at this point

Default Unanswered: I only have a blank screen...I've tried everything

I went to the help section of the webkinz site. It only said to update adobe flash player (I have the latest), clear caches (did it 3x), and I read on this site to restart computer. I shut it down and waited 10 minutes then turned it back on.

I'm still having no luck. All I get is a white screen. Does anyone know what I could do? Thanks for all of your help!
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Old 03-09-2008, 08:41 AM   #2
EnchantixBloom
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Default Re: I only have a blank screen...I've tried everything

Try now! It`s working for me!
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Old 03-09-2008, 08:48 AM   #3
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Default Re: I only have a blank screen...I've tried everything

It is something that happens quite regularly on WW. Sometimes you just can't get on no matter what you do. I have two computers in my house. A laptop and a desktop. If I can't get on one, I try the other. Chances are if it isn't working on both, then you kind of have to wait it out.
One thing I have tried that works....go to the login page. Right underneath the login is a 'Customer Support' button. Press on that. When it comes up, there is an alternate 'Login' in the Upper left hand corner. Try that. It has worked for me at times.
ALSO, use the 'disk clean up' feature in your Desktop programs. This helps a LOT. Start Menu>Programs>Accessories>System Tools>Disk clean up. It will ask you to select a drive (Usually it picks C drive all on its own) press on that and it will have a bunch of little boxes ticked off, say yes to clearing that , but DON"T tick off anymore boxes unless you know what they are for. When it asks you if you want to do this, you press yes. It is quicker than it took for me to write this. Then try logging in again. Hope this works for you.
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Old 03-09-2008, 08:56 AM   #4
Lil Kinz
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Default Re: I only have a blank screen...I've tried everything

Enchantix, It's still not working for me.

Dixie: I think that maybe you are right. I guess it something that I just have to wait out. I tried the disk clean-up and all of the backdoor log-ins. I still have no luck. I think if anyone has any luck it may just be a lucky turn. Oh well. I'll eventually get there.

My next question being...will I get to spin the wheel with my lil' kinz pig?
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Old 03-09-2008, 09:22 AM   #5
EnchantixBloom
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Default Re: I only have a blank screen...I've tried everything

Oh, you could try using a different computer.
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Old 03-09-2008, 10:00 AM   #6
PinkRed Balloons
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Default Re: I only have a blank screen...I've tried everything

Oh, I feel so much better after reading this thread!!! Same thing happening on one of my laptops this morning. I thought the kids broke something.. tried all the suggestions and it still won't work.
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Old 03-09-2008, 12:10 PM   #7
Webkinz :)
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Default Re: I only have a blank screen...I've tried everything

I too have tried EVERYTHING! I have this problem since Friday afternoon. We only have one computer at home so, there is no other option.
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Old 03-09-2008, 01:00 PM   #8
musketeer1994
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Default Re: I only have a blank screen...I've tried everything

[FONT='Tahoma','sans-serif']support@webkinz.com[/FONT]
[FONT='Tahoma','sans-serif']Email ganz at the address above and maybe they can fix this glitch for you![/FONT]
[FONT='Tahoma','sans-serif']♥webkinzloverxoxo<3[/FONT]
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Old 03-10-2008, 06:51 AM   #9
Webkinz :)
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Default Re: I only have a blank screen...I've tried everything

I am having this problem too. But once I can log in the site is sometimes slow to load and I ahve not been able to use the wheal of wow.
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Old 03-10-2008, 08:57 AM   #10
Webkinz :)
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Default Re: I only have a blank screen...I've tried everything

Do you have Real Player installed or recently updated? I've heard there is a conflict between Webkinz and Real Player that causes Webkinz not to load. See clicky
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