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Old 01-18-2009, 11:10 AM   #1
Elephantboy42
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Default Unanswered: I need some help with Kinzchat Plus

OK, so I asked my mom if she could remove the block and then grant me permission, but she had to have a "Prevention Account" and she doesn't know what that is. Could one of you guys help us and tell us what it is? Thanks!
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Old 01-18-2009, 01:30 PM   #2
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Default Re: I need some help with Kinzchat Plus

Hmm. I'm not sure if this will help, because this is might have been where you encountered the problem but go to:
The regular Webkinz site.
Click on "Parent's Area."
Next, click "Manage KinzChat PLUS Access."
At the bottom of this page, there is a link that says "Grant Access." Click that.
Now your mom can type in her information. Make sure she gets the email from Webkinz, because if I remember correctly, she will have to click on a link that will allow you to get into Kinzchat Plus.
Good luck!!
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Old 01-18-2009, 02:43 PM   #3
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Default Re: I need some help with Kinzchat Plus

I've never heard of a prevention account before. I'm sorry about that. But what Irene said is all very accurate. Follow her guide and suggestion, and if that does not work, have your mom contact Ganz to find out what the problem is. Just make sure your email account is set up to not filter any email received from Ganz, or it'll go to your spam folder. Best of luck to you
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Old 01-18-2009, 03:39 PM   #4
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Default Re: I need some help with Kinzchat Plus

I haven't heard of one either. Follow Irene's advice---it worked for me!
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