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Old 03-10-2011, 09:54 AM   #1
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Thumbs down Unanswered: I need some help with changing the colour of my dock.

I have been a (deluxe member) since Sunday, and I have the 3 month membership plan. One of the new features is changing to colour of your dock, however for some reason my account is unable to. I still have the dock-colour-changer icon on the bottom right hand side of my screen (beside the mailbox) however whenever I click on it, it either does nothing or says "Please Wait...". I know it's not just my MacBook, since I've tried it on both my personal and school one, as well as my PC. Is there any way to fix this myself, or do you think I should try contacting Ganz? Thank you.

Additionally, I know this really isn't a big deal, but it's one of the main reasons I got my membership, as I like to personalize everything and I hate the yellow/purple colour scheme. It would make my day if this was fixed!
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Old 03-10-2011, 09:56 AM   #2
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Default Re: I need some help with changing the colour of my dock.

I have not had this problem-but my dd's dock keeps changing back to the color it was everytime she logs back in...

I would contact Ganz-since that is a feature you are paying for and it isn't working. They are really nice, and helpful and usually can resolve issues right over the phone-or at least give you an idea of how long until it is fixed...

Good luck! (and welcome to WI! )
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Old 03-10-2011, 09:57 AM   #3
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Default Re: I need some help with changing the colour of my dock.

Try clearing your cache (LINK), or contact Ganz (LINK). A rep is willing to help you, and they are very nice! c:
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