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Old 03-11-2008, 08:57 AM   #11
NanaAboo
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Default Re: i need help webkinz is not working on my computer!!!

View Post Originally Posted by lalagirl222366
4 about the last 2 months webkinz has not been working on my computer. all that comes up is just a blank white screen. i have tryed every thing!!! Since it has not been working on my computer i always went on my sisters computer and now hers is doing the same thing! I want to go on my webkinz very bad and i have tryed everything!! has this happened to any1 else? does any1 know how to fix this? i have checked on the website and done what is says how to fix it but it did not work! any ideas?
Try this, I had the same problem and the nice lady from Ganz talked me through fixing it.

Open RealPlayer and go to "Tools" and then "Preferences". Click on "Download & Recording". Uncheck the box that says "Enable Web Downloading & Recording". After I did all that it worked fine for me. Hope this helps!
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Old 03-11-2008, 09:19 AM   #12
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Default Re: i need help webkinz is not working on my computer!!!

Aboo you are the best!! I was having the same trouble as the orginal post of this thread and I was looking for help, had tried everthing under the sun and then came across your post. It worked!!! thank you so much- thank you points for you!!! reps for you!!!
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Old 03-12-2008, 03:42 PM   #13
luv4dogs578
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Default Re: i need help webkinz is not working on my computer!!!

i already tryed clearing my cache.... any other ideas? thanks 4 all the ideas so far. i think i will try to contact ganz
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Old 03-12-2008, 06:11 PM   #14
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Default Re: i need help webkinz is not working on my computer!!!

lalagirl, i had this same thing happened on my lap top about 1-2 weeks ago and i was told to uninstall real player,it did work for me maybe it will for you. good luck.
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Old 03-12-2008, 06:15 PM   #15
adplu
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Default Re: i need help webkinz is not working on my computer!!!

I need to ask someone what to do if you have the contents of a whole room disappear? All of a sudden everything was gone.....any ideas?
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Old 03-13-2008, 06:15 PM   #16
luv4dogs578
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Default Re: i need help webkinz is not working on my computer!!!

thanks so much Aboo that worked!
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Old 03-13-2008, 09:44 PM   #17
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Default Re: i need help webkinz is not working on my computer!!!

i really wish i could help. It might be your internet browser. If you are allowed to use any other computer..like at a library or something then try that...idk...sooooo sry
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