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Old 03-10-2008, 03:38 PM   #1
luv4dogs578
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Angry Unanswered: i need help webkinz is not working on my computer!!!

4 about the last 2 months webkinz has not been working on my computer. all that comes up is just a blank white screen. i have tryed every thing!!! Since it has not been working on my computer i always went on my sisters computer and now hers is doing the same thing! I want to go on my webkinz very bad and i have tryed everything!! has this happened to any1 else? does any1 know how to fix this? i have checked on the website and done what is says how to fix it but it did not work! any ideas?
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Old 03-10-2008, 03:45 PM   #2
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Default Re: i need help webkinz is not working on my computer!!!

Go to parents area and the click login in the top left corner. I don't know what else sorry
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Old 03-10-2008, 03:55 PM   #3
luv4dogs578
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Default Re: i need help webkinz is not working on my computer!!!

thanks but i already tryed that. any other ideas?

---------- lalagirl222366 added 6 Minutes and 5 Seconds later ----------

anyone??????

Last edited by lalagirl222366; 03-10-2008 at 03:55 PM.. Reason: Automerged Doublepost
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Old 03-10-2008, 05:12 PM   #4
Crazykate101
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Default Re: i need help webkinz is not working on my computer!!!

OOOO no my computer started doing this last night and it still hasn't worked its the only computer inthe house too (except for my mom's work laptop) AAAAAAAAAAAAAAA I'm doomed

---------- Crazykate101 added 1 Minutes and 5 Seconds later ----------

Anyone willing to complain to ganz???

Last edited by Crazykate101; 03-10-2008 at 05:12 PM.. Reason: Automerged Doublepost
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Old 03-10-2008, 06:16 PM   #5
CollieGirl0910
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Default Re: i need help webkinz is not working on my computer!!!

contact ganz at support@webkinz.com. hopefully they will send some advice back on how to fix it. did you try clearing your cache?
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Old 03-10-2008, 07:37 PM   #6
Crazykate101
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Default Re: i need help webkinz is not working on my computer!!!

how do you clean your cache?
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Old 03-10-2008, 07:46 PM   #7
Lil Kinz
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Default Re: i need help webkinz is not working on my computer!!!

I don't know how to empty your cache, but I might be able to help...
This has happened to me before, and after fiddling around with it I got it working on my computer. I had added the webkinz.com site to my "trusted sites" in "Internet Options" tab under "Tools". Hope that helps- I understand the frustration!
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Old 03-10-2008, 07:54 PM   #8
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Default Re: i need help webkinz is not working on my computer!!!

Hmm...
I'm not sure what do there. I've never had that happen to me before .. Hopefully you can get it back using someone advice - the onl advice I can give you is to clear your Cache .. Don't ask how cause I have no idea. x]

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Old 03-10-2008, 09:19 PM   #9
Hippos are sooooooo
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Default Re: i need help webkinz is not working on my computer!!!

ouch. do you maybe have a local library with computers. you could always do that. or contact ganz. see if they can fix. it.
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Old 03-10-2008, 09:21 PM   #10
Lil Kinz
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Default Re: i need help webkinz is not working on my computer!!!

Clearing your cache I think is the same as clearing your cookies and temporary internet files... It is in "Internet Options" under the "Tools" tab when you are online. At least that's where I can find it. You can also find it in your computer's control panel. Hope it clears up soon!
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