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Old 06-24-2009, 03:32 PM   #11
Webkinz :)
 
tink my doxen's Avatar
tink my doxen is a jewel in the roughtink my doxen is a jewel in the rough

Default Re: I Need Help!!

you probably have to many items in storage, that causes everything to go slow on there.
tink my doxen is offline Female
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Old 06-24-2009, 10:51 PM   #12
I luvz U!
 
Webberlily's Avatar
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Default Re: I Need Help!!

OK if you want to know what I do, this is what I recommend. I have Internet Explorer, it may be different for other Browsers. I go to Tools, then Internet Options, then Browsing History, then Delete Temporary Files. I do not Delete Cookies. I delete only the temporary internet files. I do this often, it is good for your computer and makes it work faster.

Last edited by Webberlily; 06-25-2009 at 10:31 AM..
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Old 06-25-2009, 03:25 PM   #13
ho's in the house?
Gifted
 
Beaudog6253's Avatar
Beaudog6253 is a splendid one to beholdBeaudog6253 is a splendid one to beholdBeaudog6253 is a splendid one to beholdBeaudog6253 is a splendid one to behold

Default Re: I Need Help!!

You should try to clear your cache. If it still doesn't work, try calling Ganz and telling them about your problem. I hope this is fixed and that this helps! Also read my post below:

Last edited by Beaudog6253; 06-26-2009 at 08:49 AM..
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Old 06-25-2009, 05:47 PM   #14
Webkinz :)
 
Ritzcracker's Avatar
Ritzcracker is stuck on replay
Ritzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replayRitzcracker is stuck on replay

Default Re: I Need Help!!

If the above suggestions to not help, do you know how many items you have in your dock? If you have more than 2-300, you may have a problem. My daughter has had something similar happen when she failed to sell her crops as soon as she harvested. One suggestion I have read about how to deal with this is try to eliminate every visible item in your dock - go to your room, and put things in fridges, toy boxes, closets, dress your pets in as many outfits as possible, etc. Then log out, and come back in. New items will be in your dock. Try to do the same with them. Repeat this as often as you can. Once you have eliminated a good number of items, try getting items from storage again. If you do not have enough storage containers, get someone to send you a few cheap ones (since you can't access the W shop right now). Hopefully that will help solve this.
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Old 06-26-2009, 08:48 AM   #15
ho's in the house?
Gifted
 
Beaudog6253's Avatar
Beaudog6253 is a splendid one to beholdBeaudog6253 is a splendid one to beholdBeaudog6253 is a splendid one to beholdBeaudog6253 is a splendid one to behold

Default Re: I Need Help!!

First of all, as many have said, clear your cache. Then you should try to log back in and try again. If you can get your items to show, you should clear out your dock. Be patient. This problem used to happen to me all the time. This, I found out later, was because I had 500 items in my dock! I eventually logged on to Webkinz and tried to get my items from storage. A half hour later, I came back and all my items were there. It may seem like a long time but it's worth it. I'm sorry this is happenning to you. I hope this post helps!
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Old 06-26-2009, 09:44 AM   #16
Webkinz :)
 
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Default Re: I Need Help!!

I logged on today and it was all better! I got my items from the storage with no problem! But thank you everyone who helped me!
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Old 06-26-2009, 09:51 AM   #17
Mo Ikai, onigai!
Webkinz :)
 
catspaws's Avatar
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Default Re: I Need Help!!

That happened to me at Halloween! but my problem was just the W-shop it would never load! I was getting ready to contact Ganz and it went away!
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