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Old 08-13-2008, 04:07 PM   #1
jnmommy
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Default Unanswered: I need Ganz phone number!!!!

I have $55 worth of charges in my checking account for the e store, and I did not purchase, nor receive anything! I looked at stuff, but I never received any codes, or authorized any purchase.
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Old 08-13-2008, 04:18 PM   #2
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Default Re: I need Ganz phone number!!!!

there is a thread right in the forum w/ there phone and email

I hope you get your issue cleared up, I'd be so mad

http://www.webkinzinsider.com/forum/...r-t247012.html
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Old 08-13-2008, 04:25 PM   #3
jnmommy
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Default Re: I need Ganz phone number!!!!

Thank you! I missed it somehow!
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Old 08-13-2008, 04:25 PM   #4
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Default Re: I need Ganz phone number!!!!

1-866-WEBKINZ

Remember, 1-866, not 1-800!
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Old 08-13-2008, 04:27 PM   #5
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Default Re: I need Ganz phone number!!!!

It is 1-866-WEBKINZ but they also have an email address but I don't know what it is. They don't usually respond anyway
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Old 08-13-2008, 04:29 PM   #6
jnmommy
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baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!

Default Re: I need Ganz phone number!!!!

I'm calling back tomorrow, it's after hours now. I sent an email through the estore.
baxjul is offline Female
Old 08-13-2008, 04:32 PM   #7
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Default Re: I need Ganz phone number!!!!

Phone #- 1-866-webkinz or 1-866-9325469
E-mail- support@webkinz.com

Hope I helped
Good Luck!!!!
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Old 08-13-2008, 06:42 PM   #8
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Default Re: I need Ganz phone number!!!!

How did they get you checking account information if you just looked at stuff? Were the charges from 2 weekends ago? They had a lot of problems in the e-store that weekend!
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Old 08-13-2008, 07:55 PM   #9
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Default Re: I need Ganz phone number!!!!

1-888-webkinz or email at support@webkinz.com
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Old 08-13-2008, 09:00 PM   #10
jnmommy
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baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!baxjul is the cats pajamas!

Default Re: I need Ganz phone number!!!!

We looked, put in the info, then we cancelled out. Would have been okay if we got the stuff, but we got nothing and the order was for $11.00, but they charged it 5 times = $55!!!!
baxjul is offline Female
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