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Old 11-11-2010, 07:52 PM   #1
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Default Unanswered: I Need To Decorate My Christmas Tree!

After starting my Christmas room I decided to put in my christmas tree, which I got from a feature code included with a Webkinz christmas ornament. I can put it in the room and all, but when I click on it, the menu where you decorate the tree pops up, and a split second later the error message pops up: "I'm sorry, we cannot connect to WW. You will now be logged out." or whatever... you guys have all seen it. Then, obviously, it logs me out. I have tried several times with the same result. I need help! I want to decorate my tree!
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Old 11-11-2010, 07:54 PM   #2
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Default Re: I Need To Decorate My Christmas Tree!

aw sorry about that i don't know what to do
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Old 11-11-2010, 08:00 PM   #3
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Default Re: I Need To Decorate My Christmas Tree!

Have you tried different browsers (such as firefox) or cleaning out your cache (guide here)?
It might work.
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Old 11-11-2010, 08:08 PM   #4
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Default Re: I Need To Decorate My Christmas Tree!

My advice is the same as GoldenPuppy's; clear your cache or switch browsers.
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Old 11-12-2010, 06:31 PM   #5
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Default Re: I Need To Decorate My Christmas Tree!

mhhh that is strange. maybe it works after christmas, like the "Ghastly Grave" from Halloween you weren't able to put it inside but now you are!
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Old 11-13-2010, 11:06 AM   #6
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Default Re: I Need To Decorate My Christmas Tree!

Try what Goldenpuppy suggested, clear your Cache and change browsers.
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