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Old 01-07-2012, 06:51 PM   #1
Graceon ♥
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Default Answered: I named my pet its code! ;(

Hi, I named my pet its code! Can Ganz fix it? Please I really need to know!
98otter is offline Female
Best Answer - Posted by 98otter
Thanks everyone. My mom said she would call. And I found a thing in customer support. They have a forum for that kind of thing.
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Old 01-07-2012, 06:57 PM   #2
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Default Re: I named my pet its code! ;(

I don't think they can do that. But they may be able to. Contact Ganz
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Old 01-07-2012, 06:59 PM   #3
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Default Re: I named my pet its code! ;(

You can call Ganz customer service, and they should change it for you. Their number is 1-866-WEBKINZ
http://www.webkinzinsider.com/wiki/C...z#By_Telephone

Last edited by Desty; 01-07-2012 at 07:01 PM..
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Old 01-07-2012, 06:59 PM   #4
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Default Re: I named my pet its code! ;(

I'm so sorry that happened to you
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Old 01-07-2012, 07:00 PM   #5
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Default Re: I named my pet its code! ;(

I'm sure you can get it changed. Since people could access your account with the code, I think they'd do it for you. Either you call ganz or have a parent do it. Good luck!
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Old 01-07-2012, 07:04 PM   #6
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Default Re: I named my pet its code! ;(

View Post Originally Posted by Beautykinz
I'm sure you can get it changed. Since people could access your account with the code, I think they'd do it for you. Either you call ganz or have a parent do it. Good luck!
Yep, don't take your pet into the clubhouse until it's fixed. It's too easy for someone to hack your account with that code.
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Old 01-07-2012, 07:07 PM   #7
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Default Re: I named my pet its code! ;(

Thanks everyone. My mom said she would call. And I found a thing in customer support. They have a forum for that kind of thing.
98otter is offline Female
Old 01-07-2012, 07:08 PM   #8
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Default Re: I named my pet its code! ;(

Good Luck fixing the problem
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Old 01-07-2012, 07:11 PM   #9
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Default Re: I named my pet its code! ;(

Like the others have suggested, I would call Ganz.
Make sure not to go into the Clubhouse, enter a contest in the Webkinz Stadium, or play in the Tournament Arena. You might want to make your My Page private until you get it fixed just to be safe (;
Good luck on getting it fixed!
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Old 01-07-2012, 07:12 PM   #10
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Default Re: I named my pet its code! ;(

Thanks I just make it private. Thanks everyone!
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