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Old 08-22-2009, 04:18 PM   #1
I miss you, Red
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Default Unanswered: I keep getting logged off!

For a few weeks now, every single time I do the Magic Mire (and finish it) a WW pop up states that "we are sorry, we cannot connect to WW, you will now be logged off" - something like that...

I am so tired of having to log in again and again and again! Any ideas? Cache is cleared...:deer::el1:
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Old 08-22-2009, 04:20 PM   #2
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Default Re: I keep getting logged off!

Unfortunately, many people have been having this problem. There's nothing you can really do about it. Sorry.
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Old 08-22-2009, 04:26 PM   #3
I miss you, Red
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Default Re: I keep getting logged off!

ok, thanks!
The weird thing is that I can do my daughter's account on the same computer and it doesn't happen to her! AAAAHHHHH!!!!!!!
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Old 08-22-2009, 04:29 PM   #4
Never To Old For
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Default Re: I keep getting logged off!

I am having the same problem with a couple of my accounts.
It seems to happen more often when I click on a fairy and nothing happens so I click on more fairy's.
On my accounts that have this problem I always do the Magic Mire last, so if I am logged off it doesn't matter.
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Old 08-22-2009, 04:32 PM   #5
marnabear
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Default Re: I keep getting logged off!

It has been happening to me on just one account too. If you would please call Ganz it might help them fix it. It must be happening on one particular server and like you I am getting tired of getting logged out. I am going to call them again on Monday.

I am also getting tired of having to do twice as many clicks to do things. Wishing well, dunk the zingoz, quick draw - the first time I do them I have to go back to the newspaper, then to activities, and click again. If it's Magic Mire I get logged out and if it's quizzy's blast I often have to log out and back in to be able to shoot the darts.
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Old 08-22-2009, 10:49 PM   #6
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Default Re: I keep getting logged off!

Thanks, Collie Lover! That's a great idea, to do the Mire last. It happens to me randomly--on the account sometimes, not at others. Interesting theory, that it relates to how many fairies on which you may have clicked! Something we have to live with, I guess, amidst all the WW wonderfulness. At least, jelly bean guesses are fixed now! For now...
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Old 08-22-2009, 11:26 PM   #7
marnabear
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WI Subscriber
Default Re: I keep getting logged off!

It is always consistent for me. No matter if I click on just one fairy or more than one, I get logged off on just one of my 5 accounts and it is always the same account. One of their servers has a bug and they should fix it.
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Old 08-23-2009, 07:33 AM   #8
satoriluna
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Default Re: I keep getting logged off!

That's been happening to my son, but not to me. He's getting pretty frustrated - hope they fix that soon! Until they do, smart idea to save Magic Mire till last anyway. I'll tell my son to do that.
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