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Old 10-21-2007, 04:28 PM   #1
vball4life38's Avatar
vball4life38 is on a distinguished road

Default Unanswered: I just got a reindeer and....

I just got a reindeer and I got the jelly lollipop tree and I wasn't sure where to put it so I kept it in my dock and now it's not there anymore, where can I tell Ganz?
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Old 10-21-2007, 04:30 PM   #2
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Default Re: I just got a reindeer and....

ohh man that stinks, try changing your password it helped for me
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Old 10-21-2007, 04:31 PM   #3
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Default Re: I just got a reindeer and....

or contact us ``comments and suggestions``
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Old 10-21-2007, 05:09 PM   #4

Default Re: I just got a reindeer and....

you could also e-mail: support@webkinz.com
Old 10-21-2007, 05:11 PM   #5
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Default Re: I just got a reindeer and....

hi vball4life38~ several people are having the same issue as you are. first you should contct Ganz at support@webkinz.com they are not available on weekends and on week days it may take about one day to three days for them to respond. not to worry, they'll fix it.
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