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Old 04-03-2009, 08:11 PM   #1
Webkinz :)
NatCatRayDay is on a distinguished road

Exclamation Unanswered: I haven't been on webkinz in two days

Has anyone else been having problems logging onto Webkinz? When I log on, I get the normal log in screen. So I type in my user name and password. Then I hit enter and that w comes up. Then something with a java script error comes up. "An error occurred at javascript:loadES4();Your browser cannot display the webpage." comes up. Anyone please help me?
NatCatRayDay is offline Female
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Old 04-03-2009, 08:32 PM   #2
what is going on
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Default Re: I haven't been on webkinz in two days

I haven't been having this problem, at all.

Try re-starting your computer, or clearing your cache. That might help.
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Old 04-03-2009, 08:36 PM   #3
ercka78
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Default Re: I haven't been on webkinz in two days

Hmmm nope! I have not had any problems like this. sorry, idk how to fix it!
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Old 04-03-2009, 09:10 PM   #4
Webkinz :)
NatCatRayDay is on a distinguished road

Default Re: I haven't been on webkinz in two days

Thanks y'all I'll try to. Does anyone know if that thing where if you don't go on for X amount of days your pets HHH levels is still going on?
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Old 04-03-2009, 09:38 PM   #5
hpfreaksyd
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Default Re: I haven't been on webkinz in two days

Restart your computer, clear your cache, and try again. If all else fails...call the number in my siggy and keep pressing 0 until you get a real person on the other line.
And to answer your second question, Ganz has confirmed that they have fixed that glitch, so you should be fit as a fiddle.
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Old 04-05-2009, 08:40 AM   #6
Webkinz :)
 
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Default Re: I haven't been on webkinz in two days

Yes, as others have said, clear your cookies/cache (if you need to know how, I can get you the link to a guide about it). I haven't been having that problem, but maybe you should try logging on again now.

-Pugs
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Old 04-05-2009, 08:50 AM   #7
iamawackywinner2
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Default Re: I haven't been on webkinz in two days

Also Java just had a new update. you might going to Java website and loading the new one. They usually let me know when there is a new one but if you have not set it up to notify you might try their website. Just google Java update and google will direct you there. This is only if the above suggestions fail to get you in. They probably will. The old has to be cleared out befor the new programming will work properly. I noticed yesterday when the new front page opened the fron and second page were merged. I cheared the cache including the cookies and all were just fine. Now Webkinz workd in tip top shape. LOL Hope this is helpful.
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Old 04-05-2009, 01:56 PM   #8
Webkinz :)
NatCatRayDay is on a distinguished road

Default Re: I haven't been on webkinz in two days

View Post Originally Posted by PugsRock
Yes, as others have said, clear your cookies/cache (if you need to know how, I can get you the link to a guide about it). I haven't been having that problem, but maybe you should try logging on again now.

-Pugs
Could you find me a guide please? That would be very helpful.
NatCatRayDay is offline Female
Old 04-08-2009, 11:16 AM   #9
Webkinz :)
NatCatRayDay is on a distinguished road

Default Re: I haven't been on webkinz in two days

Hey y'all, I just downloaded a newer Java but I still haven't been able to go on webkinz. If anyone has a link on how to clear your cache (whatever that is) I'd be really greatful. Thank y'all.
NatCatRayDay is offline Female
Old 04-08-2009, 01:37 PM   #10
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Default Re: I haven't been on webkinz in two days

I had no problem getting on, sorry about it
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