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Old 10-14-2008, 07:14 PM   #1
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Default Unanswered: I haven't been able to log in for the past month!!! Please help!!

Okay so when I try to log into webkinz, it logs in but never get to the home page. It just has a big green screen with the webkinz logo on it saying loading. I havent been able to get into my account for over a month or two now, am I'm really mad and confused! I wait out the loading thing for like 10 minutes but eventually I just give up. Can anyone help? Please? How can I get into my account?
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Old 10-14-2008, 07:17 PM   #2
Lil Kinz
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Default Re: I haven't been able to log in for the past month!!! Please help!!

I'm experiencing a glitch I purchased CHILLING LATERNS AND PUMKINN CHAIR (2) WITH COUPONS and didn't receive them but it took my money and coupons for them. Koaloka
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Old 10-14-2008, 07:22 PM   #3
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Default Re: I haven't been able to log in for the past month!!! Please help!!

Hi there Bear!

Sounds like your browser is holding onto old info. I'm editing this post to remove the incorrect info - see post below for corrected info

Last edited by Bananagoil; 10-14-2008 at 07:32 PM..
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Old 10-14-2008, 07:28 PM   #4
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Default Re: I haven't been able to log in for the past month!!! Please help!!

I press F5 all the time. It always refreshes the page ad takes me backto the screen where I have to type in my username and password. I will try controll and F5!!!

---------- beariscute added 1 Minutes and 34 Seconds later ----------

Okay I did just what you told me to do and it logged me out to the same screen as before. But thanks for your help!

Anyone Else Know!!!! I have never even seen the Halloween Items?!?!

Last edited by beariscute; 10-14-2008 at 07:28 PM.. Reason: Automerged Doublepost
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Old 10-14-2008, 07:30 PM   #5
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Default Re: I haven't been able to log in for the past month!!! Please help!!

Bear - I just doublechecked and I gave you not quite correct directions - try this:
Hold down your Control Key and refresh your browser at the same time (that's the blue arrow curved in a circle or two green round arrows depending on which browser you are using). This will force your browser to reload new information
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Old 10-14-2008, 07:32 PM   #6
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Default Re: I haven't been able to log in for the past month!!! Please help!!

I'm sorry, but when I log into webkinz, My tool bar goes away! So I treid again, and no luck. Anyone else have an idea?
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Old 10-14-2008, 07:41 PM   #7
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Default Re: I haven't been able to log in for the past month!!! Please help!!

View Post Originally Posted by beariscute
I'm sorry, but when I log into webkinz, My tool bar goes away! So I treid again, and no luck. Anyone else have an idea?
Don't try to do it on the webkinz login screen. Just pull up a regular browser page (like msn.com) then try it, then go to webkinz.com and try to log in.
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Old 10-14-2008, 07:43 PM   #8
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Default Re: I haven't been able to log in for the past month!!! Please help!!

Oh okay! I will try noww!

---------- beariscute added 0 Minutes and 42 Seconds later ----------

Nope. Sorry. It didnt work.

Last edited by beariscute; 10-14-2008 at 07:43 PM.. Reason: Automerged Doublepost
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Old 10-14-2008, 08:00 PM   #9
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Default Re: I haven't been able to log in for the past month!!! Please help!!

Sorry Bear - hopefully someone else will post some ideas
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Old 10-15-2008, 03:27 AM   #10
jenna522
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Default Re: I haven't been able to log in for the past month!!! Please help!!

Hve you tried to clear the cache?
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