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Old 02-20-2009, 08:14 AM   #1
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Question Unanswered: I haven't been able to get log in page to load for 24 hours

Hi WI friends. I have not been able to get my log in page to load for appx. 24 hours. It takes about 5 minutes to load a green page that says done with some errors. Is anyone else having this issue or is it something with my computer?
If anyone has advice or is having this problem please respond so I know I am not alone.
Thank you!
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Old 02-20-2009, 08:17 AM   #2
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Default Re: I haven't been able to get log in page to load for 24 hours

Sorry, mine takes maybe a couple of minutes, but A whole DAY!! You may just want to try refreshing and logging in again.
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Old 02-20-2009, 08:22 AM   #3
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Default Re: I haven't been able to get log in page to load for 24 hours

Thanks for your quick response. I tried that. I also tried restarting my computer. And reopening the interenet. It makes me sad cause I have a irish setter and blue whale to enter
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Old 02-20-2009, 08:42 AM   #4
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Default Re: I haven't been able to get log in page to load for 24 hours

I could get yesterday, but I can't today. When I type in my user name and password, I get the loading W, I can see my dock (empty) , but I get the message that I can't get connected to WW and get logged out. It isn't my computer, as my other accounts work just fine. I tried clearing my cache and deleting cookies. That didn't help either.
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Old 02-20-2009, 09:03 AM   #5
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Default Re: I haven't been able to get log in page to load for 24 hours

Try clearing your cache. To do that in Internet Explorer, go to Tools (upper right-hand corner), select Delete Browsing History. You will want to delete Temporary Internet Files and History at the very least. Then close Internet Explorer. Sometimes it works if I just open Intenet Explorer again. If not, after clearing out your cache, then reboot your computer. You can also try using another browser such as Mozilla Firefox.

I've been having a lot of problems with Internet Explorer lately, so I have been using Firefox. Don't need Explorer issues on top of Webkinz World issues!

I hope that helps. I hope it's not another WW problem.
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Old 02-20-2009, 09:03 AM   #6
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Default Re: I haven't been able to get log in page to load for 24 hours

I am sorry you are having that problem. I have had it a few times but usually closing my browser and clearing cache will fix it.

Here is a link to information about clearing your cache and loading issues if you don't know how to clear you cache

Webkinz® - Loading Issues
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