| 07-14-2010, 06:40 AM || #11 |
ill be lost w/o LOST
Join Date: Apr 2010
| | Re: I have a very critical problem! :(
other browesers, including firefox and/or google chrome, do not help my kinzpost problems at all -- tried with 2 different computers.
Originally Posted by Ranger1985
This is happening to a lot of people on IE. Try switching to Firefox or Google Chrome. If neither of those browsers work, definitely put a call in to Ganz CS.
This is NOT a problem with "our" computers, it is totally a problem on the Ganz end of things.
You DO need to call Ganz. I call them at least once a week with the issue, and am thinking of stepping it up to call them each day I have the problem. The more calls they get, the faster they will get on it, I hope!
The only "help" I've found is to do your kinzposting very earlly in the day, or very late at night when wkw isn't as busy, but this is not always a help.....
I have noticed that "peak hours" for wkw (most of the day now that summer is here) make the KP issue worse.
It is interesting to me that for the last 2 weekends, KP has worked well for me, then come monday we are back to not so good a KP service. (but, I will say this week Mon and Tues mornings and evenings the KP has done well.)
Call Ganz. They need to know how widespread this issue is!
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