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Old 06-27-2009, 05:19 PM   #1
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bob nws III is sweet stuff
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Angry Answered: I have a serious Doug problem...

Okay, ever since Doug was introduced, I have loved the feature. I visit him every day I can, occasionally help the trakers on the Doug thread, and answer any questions that anyone had about him. Now I need some help with him, badly.

For the past couple of days, Doug will not acknowledge that I have ANY gems. I only have three more prizes to get, but even if I have 4 or 5 of the gems he request, he says I have zero. I should have probably been getting my fountain soon, but I now I am set back for a while. I have tried every trick I know, and I can't get him to recognize that I have the gems.

Here is what I have tried...
  • Clearing my cache
  • Logging in and out (multiple times, and still no results)
  • Going with a lower level pet, then returning with the pet that is caught up
  • Visiting Doug several times
  • Waiting a few days to stockpile gems, then visiting
and several others.


Does anyone know anything I can do? I am going to be stuck on the last three prizes forever? I serioulsy need help getting him to accept I have gems, because Doug thinks I have zero of each and every one of them.
bob nws III is offline Male
Best Answer - Posted by fuzzysocks
Bob I'm so sorry your having this problem. Would it help any if you tried another internet browser? I'm guessing its more of a glitch in the programming than something to do with your computer though. Here's the number if you wanted to try contacting ganz. Best of luck!

http://www.webkinzinsider.com/forum/...ddress-247012/
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Old 06-27-2009, 05:25 PM   #2
Slytherin for this
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Default Re: I have a serious Doug problem...

A lot of people have been having this problem. I would say for all of you to call Ganz and tell them the same thing. Then Ganz will know that this is a major problem. For now, all I can say is save up those gems and keep trying! Good luck!
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Old 06-27-2009, 05:33 PM   #3
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Default Re: I have a serious Doug problem...

Bob I'm so sorry your having this problem. Would it help any if you tried another internet browser? I'm guessing its more of a glitch in the programming than something to do with your computer though. Here's the number if you wanted to try contacting ganz. Best of luck!

http://www.webkinzinsider.com/forum/...ddress-247012/
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Old 06-27-2009, 05:33 PM   #4
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Default Re: I have a serious Doug problem...

I have had problems with Doug asking for two gems during one visit, and if I have one of the gems, he won't give me anything... I have to have both gems or I get nothing.
I hope these glitches stop!
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Old 06-27-2009, 05:38 PM   #5
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Default Re: I have a serious Doug problem...

Well sorry to hear that why not call ganz?
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Old 06-27-2009, 06:00 PM   #6
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Default Re: I have a serious Doug problem...

oh no everything I was going to suggest is on your list but really just call them thats the best thing to do.
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Old 06-27-2009, 07:32 PM   #7
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bob nws III is sweet stuff
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Default Re: I have a serious Doug problem...

View Post Originally Posted by fuzzysocks
Bob I'm so sorry your having this problem. Would it help any if you tried another internet browser? I'm guessing its more of a glitch in the programming than something to do with your computer though. Here's the number if you wanted to try contacting ganz. Best of luck!

http://www.webkinzinsider.com/forum/...ddress-247012/
Let me try that! I will tommorow, and see how things go

Thanks for the great suggestion!
bob nws III is offline Male
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