Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 02-19-2009, 11:16 AM   #1
Webkinz :)
 
anniekodi1116's Avatar
anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!

Question Unanswered: I have a question. . .

Okay, I know we haven't been able to get into Webkinz World because they are updating, right?
Well, is it still closed, or is it just me?
I still can't get in, is it like this for everyone else?
I've been waiting to get in since last night. . .
I'm sad. . . I really want to go on
Just please tell me everyone still can't get in and it's not just me
anniekodi1116 is offline Female
Sponsored Links
Old 02-19-2009, 11:18 AM   #2
Shaylin2003
Gift Guru
 
NRA96's Avatar
NRA96 is the bees knees!NRA96 is the bees knees!NRA96 is the bees knees!NRA96 is the bees knees!NRA96 is the bees knees!NRA96 is the bees knees!NRA96 is the bees knees!

Default Re: I have a question. . .

Try logging in on the main page under custumer support. That is how I got in.
NRA96 is offline
Old 02-19-2009, 11:19 AM   #3
lorib64
Gift Guru
 
lorib64's Avatar
lorib64 knows no boundslorib64 knows no bounds
lorib64 knows no boundslorib64 knows no boundslorib64 knows no boundslorib64 knows no boundslorib64 knows no boundslorib64 knows no bounds

Default Re: I have a question. . .

I can get in now. Have you tried clearing your cache?
lorib64 is offline Female
Old 02-19-2009, 11:19 AM   #4
Webkinz :)
 
anniekodi1116's Avatar
anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!

Default Re: I have a question. . .

Oh, ok. . . I'll try that
One minute...
anniekodi1116 is offline Female
Old 02-19-2009, 11:20 AM   #5
My mama says I'm
Gifted
 
msclockart's Avatar
msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!msclockart is not just visiting!

Donation Award 
Default Re: I have a question. . .

A lot of people have this problem after a maintenance. Clearing your cache almost always fixes the problems. Here are the instructions straight from Ganz's website:

Quote:
If you have been told to clear your cache files and do not know how to do it, please look below to find your browser and then follow the instructions about how to clear your cache files. Please note: Dial-up users SHOULD NOT attempt to clear their cache as it may create complications when trying to log back into Webkinz World.
AOL:
  • From the 'My AOL' menu, on the AOL toolbar, Click 'Preferences', then Click 'WWW'
  • Look for the 'Temporary Internet Files'
  • Click 'Delete Files', and then click 'OK'
Internet Explorer 6:
  • At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
  • This brings up a dialog with 6 tabs across the top (General, Security, Content...)
  • Click 'General; then look for 'Temporary Internet Files'
  • Click Delete Cookies. Then click 'OK'.
  • Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
  • Click 'OK' again and this should clear all cached pages
Internet Explorer 7:
  • From the Tools menu, select Internet Options
  • Choose the General tab
  • Under Browsing history, click Delete
  • Next to "Temporary Internet Files", click Delete files
  • Click Close, and then click OK to exit.
Netscape:
  • Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'
  • Find 'Advanced'. Click the sign in front of the word, 'advanced'
  • You'll see 'Cache, Proxies, etc...'
  • Click 'Cache'
  • On the right you'll see buttons labeled 'Clear Memory Cache,' and 'Clear Disk Cache'
  • First, click 'Clear Memory Cache'. When the “?” dialog appears click 'OK'
  • Click 'Clear Disk Cache', when the “?” dialog appears, click 'OK'.
  • Click 'OK' again to close the Cache Dialog box.
  • This will clear all old info from your browser and the error should be finished.
Firefox:
  • Click Tools and select Options
  • Click the Privacy icon
  • Click Clear Now in the Private Data area
  • Click OK
  • Exit and re-launch the browser.
Clearing Cache on Safari 1.0 / Safari 2.0 for Macintosh OS X:
  • From the Safari menu click on ‘empty cache’
  • When asked if you want to empty the cache? Click on empty
  • Once that's done, from the safari menu click on "preferences"
  • From the Security dialog box, select "bookmarks"
  • Click on "Show Cookies"
  • A list will show up with all the cookies left on the computer.
  • Select "Remove all"
  • Once they are removed, Click "Done"
  • Close down Safari to get back to your desktop
  • Re-launch Safari and log back into Webkinz.
msclockart is offline Male
Old 02-19-2009, 11:22 AM   #6
Webkinz :)
 
anniekodi1116's Avatar
anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!anniekodi1116 is the bees knees!

Default Re: I have a question. . .

I got in through the Customer Support section!!
Why didn't I think of that Ha ha
Anyways, thank you!!
I'm giving you a rep, because I'm really tired and I'm not really thinking straight so I wouldn't have thought of getting through customer support or clearing the page. Ha ha
Thanks you guys!!
anniekodi1116 is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 11:54 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts