Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 01-19-2009, 09:39 AM   #1
Webkinz :)
 
Amway's Avatar
Amway is an unknown quantity at this point

Default Unanswered: I have only one big tree at the clubhouse

Can someone please help me. When I click on Clubhouse only one big tree in the middle of the page is there. I have several accounts and it is only this one like that. I have granted permission and emailed webkinz and so on and I don't know how to fix it. It is a Europe account. Has anyone else had this problem? I can't get into kinzchat plus trading room with only one big kinzchat tree. Help!
Amway is offline Female
Sponsored Links
Old 01-19-2009, 09:40 AM   #2
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: I have only one big tree at the clubhouse

I know Asian accounts only have 1 tree... are the European the same i wonder? I don't have the european account, just the asian and US
kellyschrvr is offline Female
Old 01-19-2009, 09:42 AM   #3
Call me Yana or Miki
Gifted
 
mikilaapplep's Avatar
mikilaapplep is a glorious beacon of lightmikilaapplep is a glorious beacon of lightmikilaapplep is a glorious beacon of light

Default Re: I have only one big tree at the clubhouse

Yeah, I am not sure about that, sorry.
mikilaapplep is offline Female
Old 01-19-2009, 09:43 AM   #4
tkaboni
Gift Guru
 
tkaboni's Avatar
tkaboni will become famous soon enough

Default Re: I have only one big tree at the clubhouse

I have the same issue with one of my accounts, I have granted myself permission for it as well. These are my accounts as my kids don't play on WW. I have several customer support issues sent into Ganz and am waiting on someone to call me back. I have called them multiple times (of course after waiting the 72 hours they suggest and I never get a call back) Actually think I will call them now
tkaboni is offline Female
Old 01-19-2009, 09:48 AM   #5
Banned
dotdotduck is the epitome of excellencedotdotduck is the epitome of excellence
dotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellencedotdotduck is the epitome of excellence

Default Re: I have only one big tree at the clubhouse

Sorry, I can't help you there...

I only have American accounts and all have 2 trees...

I think the only thing you can do is try contacting ganz and hoping that you'll have better luck than tkaboni...
dotdotduck is offline
Old 01-19-2009, 09:53 AM   #6
Webkinz :)
 
Amway's Avatar
Amway is an unknown quantity at this point

Default Re: I have only one big tree at the clubhouse

I wish I had known the Europe and Asian accounts would be different. I just adopted a Pegasus and a Sherbet Bunny on that account to get a fresh start, now I can't go trading with them. I wonder if they could take them off the account and let me re-enter them on an American account. That is so disappointing.
Amway is offline Female
Old 01-19-2009, 10:05 AM   #7
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: I have only one big tree at the clubhouse

View Post Originally Posted by Amway
I wish I had known the Europe and Asian accounts would be different. I just adopted a Pegasus and a Sherbet Bunny on that account to get a fresh start, now I can't go trading with them. I wonder if they could take them off the account and let me re-enter them on an American account. That is so disappointing.

You actually have 30 days to reset a new account...

go in the Customer Service section... you enter the account username and one of the pet codes. If you need help, let me know, I've done this before w/o trouble
kellyschrvr is offline Female
Old 01-19-2009, 10:05 AM   #8
Gift Guru
 
ouscream's Avatar
ouscream is a splendid one to beholdouscream is a splendid one to beholdouscream is a splendid one to beholdouscream is a splendid one to behold

Default Re: I have only one big tree at the clubhouse

I have one American account and my two trees are there.
Must be a glitch, I'm not sure. Have you had two trees on those accounts before?
ouscream is offline Female
Old 01-19-2009, 10:07 AM   #9
Guest
kellyschrvr will become famous soon enough

Donation Award 
Default Re: I have only one big tree at the clubhouse

View Post Originally Posted by Amway
I wish I had known the Europe and Asian accounts would be different. I just adopted a Pegasus and a Sherbet Bunny on that account to get a fresh start, now I can't go trading with them. I wonder if they could take them off the account and let me re-enter them on an American account. That is so disappointing.
click Account Issues and Can I reset my Account... fill out the form and they had my codes reset to use again the next day.

---------- kellyschrvr added 1 Minutes and 24 Seconds later ----------

Here is what it says from Customer Service:


"If you have started a Webkinz World account within the past 30 days, it is possible for us to reset your account. Please be aware that if we do this, you will lose all pets, KinzCash, rooms, and items you have accumulated on your account. Resetting your account is like starting over. If you would like to do this, please fill out the form with the information we require."

Last edited by kellyschrvr; 01-19-2009 at 10:09 AM.. Reason: Automerged Doublepost
kellyschrvr is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 08:31 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts