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Old 11-26-2009, 08:58 AM   #1
bonsly67
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Default Answered: I have an inportant question

I have a Fall Fest Place Setting stuck in my room and I was wondering, will Ganz fix it on it's own or would I have to call them? I'm not asking for their phone number, just an answer to my question!
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Best Answer - Posted by Delilah
Yes QuackQuack gave you it

But I'll find you something on WI it worked for my hummer

Here you go!

http://www.webkinzinsider.com/forum/...-guide-380551/

http://www.webkinzinsider.com/forum/...oorway-277058/


There's A Doorway Guide and a Table Guide
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Old 11-26-2009, 09:02 AM   #2
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Default Re: I have an inportant question

Go to customer support on Webkinz.com and you can report a stuck item
Then they will send an automated email to you and then I think you just wait until it is unstuck
HERE <<
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Old 11-26-2009, 09:03 AM   #3
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Default Re: I have an inportant question

Yes QuackQuack gave you it

But I'll find you something on WI it worked for my hummer

Here you go!

http://www.webkinzinsider.com/forum/...-guide-380551/

http://www.webkinzinsider.com/forum/...oorway-277058/


There's A Doorway Guide and a Table Guide

Last edited by Delilah; 11-26-2009 at 09:08 AM..
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Old 11-26-2009, 09:06 AM   #4
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Default Re: I have an inportant question

View Post Originally Posted by Bonsly67
I have a Fall Fest Place Setting stuck in my room and I was wondering, will Ganz fix it on it's own or would I have to call them? I'm not asking for their phone number, just an answer to my question!
You can try going to the "Customer Support" on the front login page than go to "I have Something Stuck!" If that doesn't work then I would call them. Good luck.
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Old 11-26-2009, 09:10 AM   #5
bonsly67
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Default Re: I have an inportant question

View Post Originally Posted by Quack Quack
Go to customer support on Webkinz.com and you can report a stuck item
Then they will send an automated email to you and then I think you just wait until it is unstuck
HERE <<
View Post Originally Posted by Delilah
Yes QuackQuack gave you it

But I'll find you something on WI it worked for my hummer

Here you go!

http://www.webkinzinsider.com/forum/...-guide-380551/

http://www.webkinzinsider.com/forum/...oorway-277058/


There's A Doorway Guide and a Table Guide
Thanks for the help, but now I need even more help! My items gone! It disappeared from my room and it's not in my dock either. Does anybody know why it disappeared?
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Old 11-26-2009, 09:15 AM   #6
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Default Re: I have an inportant question

View Post Originally Posted by Bonsly67
Thanks for the help, but now I need even more help! My items gone! It disappeared from my room and it's not in my dock either. Does anybody know why it disappeared?
Well if you go to the threads I suggested to you then you should go to the front page of them and then whoever made the thread then send them a VM or a PM telling them what happened and asking them if they know what to do
But I suggest that you do that to both of the owners of the thread so that means you should ask 2 differant people.



Sorry for writing so big was just getting sick of having to squint but oh well
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Old 11-26-2009, 10:23 AM   #7
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Default Re: I have an inportant question

View Post Originally Posted by Delilah
Well if you go to the threads I suggested to you then you should go to the front page of them and then whoever made the thread then send them a VM or a PM telling them what happened and asking them if they know what to do
But I suggest that you do that to both of the owners of the thread so that means you should ask 2 differant people.



Sorry for writing so big was just getting sick of having to squint but oh well
Well, I never got a chance to try to get the item unstuck, because it disappeared when I logged back in.
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Old 11-26-2009, 10:29 AM   #8
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Default Re: I have an inportant question

They answered it very well. You can do those things and wait till ganz fixes it. You can choose to close the thread or keep it open if you still have questions.
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Old 11-27-2009, 01:29 PM   #9
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Default Re: I have an inportant question

View Post Originally Posted by Bonsly67
Well, I never got a chance to try to get the item unstuck, because it disappeared when I logged back in.
Oh thta happened to me a few times
I'm really sorry that happened!
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Old 11-27-2009, 02:07 PM   #10
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Default Re: I have an inportant question

Fill out the form for "I have something stuck!" under customer service. It should be unstuck after a day.
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