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Old 05-12-2008, 02:55 PM   #1
izzytish
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Default Unanswered: I have a couple things I need help with

OK, My first thing is that I have some items stuck in a couple of my rooms and it won't fix itself. It's been like this for a couple of weeks now. Do I call ganz or is there some way to fix this.
and Second, I jhust found out that when the Academy first came out or a couple months later when you got past level 5 people weren't getting thier Actions. Will Ganz put them back on my account? I thought I read the manual wrong and you had to graduate to get them. Will ganz put them on my account for me? so accually, I should just call them with both problems. But I need the phone number.
Does anyone know the Costumer Service number to Ganz?
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Old 05-12-2008, 03:01 PM   #2
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Default Re: I have a couple things I need help with

1. yes. there is a special stuck item form to fill our in the FAQ
2. Ganz will put the actions on your account for you.

their number is 1-866-WEBKINZ

---------- Fluffyhoney123 added 1 Minutes and 13 Seconds later ----------

Here is the link for the stuck item form:

http://customerservice.webkinz.com/cs/us_en/ss.php

fill out the "I have an item stuck in my room"

Last edited by Fluffyhoney123; 05-12-2008 at 03:01 PM.. Reason: Automerged Doublepost
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Old 05-12-2008, 03:27 PM   #3
izzytish
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Default Re: I have a couple things I need help with

View Post Originally Posted by Fluffyhoney123
1. yes. there is a special stuck item form to fill our in the FAQ
2. Ganz will put the actions on your account for you.

their number is 1-866-WEBKINZ

---------- Fluffyhoney123 added 1 Minutes and 13 Seconds later ----------

Here is the link for the stuck item form:

http://customerservice.webkinz.com/cs/us_en/ss.php

fill out the "I have an item stuck in my room"
Thank you so much!!!
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Old 05-12-2008, 04:05 PM   #4
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Default Re: I have a couple things I need help with

glad i could help!
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Old 05-12-2008, 09:08 PM   #5
MimiOR
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Default Re: I have a couple things I need help with

I've had some "stuck" items before, too. I used the FAQ support email and it was resolved very quickly. Good Luck!
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Old 05-13-2008, 03:10 PM   #6
beach3519
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Default Re: I have a couple things I need help with

thanks for the link to that form...i used it to hopefully "un-stick" my blender!
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