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Old 09-01-2009, 03:06 PM   #1
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juliabearfun21 will become famous soon enough

Default Unanswered: I forgot my Webinkz account password and username!!

I had bought a Webkinz plush maybe last year, and I entered the code online and made an account. I didn't play for about a year, and I can't remember my username or password! I think I had printed out a sheet with my username + password, but I probably threw it out or it's lost by now. What do I do? Please help! I probably entered all my webkinz plushies on that account too, so I can't just make a new account without an Webkinz ID code.
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Old 09-01-2009, 03:08 PM   #2
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Default Re: I forgot my Webinkz account password and username!!

Oh dear....

I don't think GANZ can do anything about that. I'm so sorry !

You could just buy a new Webkinz and start a whole new account .
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Old 09-01-2009, 03:09 PM   #3
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Default Re: I forgot my Webinkz account password and username!!

Do you have any of your secret codes if so I bet you can get back on your account back by calling Ganz.



Hope you get on your account!







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Old 09-01-2009, 03:09 PM   #4
Webkinz :)
juliabearfun21 will become famous soon enough

Default Re: I forgot my Webinkz account password and username!!

Hmm, yeah, I looked at the webkinz customer service and it said I can't do anything if I forgot my Webkinz secret code. I either have to find the secret code or just buy a new one
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Old 09-01-2009, 03:17 PM   #5
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Default Re: I forgot my Webinkz account password and username!!

Oooo, that's not good...

Does your WW username have something to do with your WI username or another account that you have on a different site? Same for the password- I use the same one, or something VERY similar to it on other sites. Or ask a friend that has a WW account and maybe they have you on their friend list?

Good luck!
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Old 09-01-2009, 03:19 PM   #6
Im kin64 on
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♥kin♥ is on a distinguished road

Default Re: I forgot my Webinkz account password and username!!

Do you still have the code? If you do you can retrieve it.
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Old 09-01-2009, 05:04 PM   #7
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Default Re: I forgot my Webinkz account password and username!!

Do you still have your secret codes?
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Old 09-01-2009, 05:14 PM   #8
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supernova187 is on a distinguished road

Default Re: I forgot my Webinkz account password and username!!

If it was over a year ago and you only have one pet, the account may have expired. If your account has expired, you will probably have to start a new account. Sorry to hear you are having trouble! I hope the problem can be resolved quickly!
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Old 09-01-2009, 05:25 PM   #9
like a G6 :]
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Default Re: I forgot my Webinkz account password and username!!

here's what u do:


first of all, do u still have the secret code for the plushie?
if u do, u can recover the account.
click 'forgot my password' where u would usually login.
type in the magical secret code

2 fill out the username section, try to remember what it was....
or, call GANZ with your secret code so they can track down ur username.

complete the 'forgot my password' section.


thatz how u do it
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Old 09-01-2009, 05:26 PM   #10
like a G6 :]
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Default Re: I forgot my Webinkz account password and username!!

ur account may also be expired.... if it is, buy another pet to either activate ur old account, or make a new one
rockstar9527 is offline Female
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