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Old 03-25-2010, 07:29 PM   #1
snowflake92096
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Default Unanswered: I forgot my security question

I want to turn my ads back on but I forgot what the answer to my security question is how do i call ganz
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Old 03-25-2010, 07:41 PM   #2
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Default Re: I forgot my security question

support@webkinz.com

Email them your problem. If it doesn't work, I'm really sorry.
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Old 03-25-2010, 07:46 PM   #3
luv14webkinz
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Default Re: I forgot my security question

Yep, what Baby G said. also, the number is 866-WEBKINZ I believe.
Old 03-25-2010, 08:58 PM   #4
ShootingStars•°˜”° ҉
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Default Re: I forgot my security question

Contact Ganz

From Webkinz Insider Wiki



If you have a problem with your Webkinz account and you need to contact Ganz:
Telephone: 1-866-WEBKINZ * 1-866-932-5469
Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.
To contact Ganz via telephone, you must be over the age of 18.
OR
Use the Customer Service area on the Webkinz site.
If you do not have a specific question you can fill out a form called, 'Our question does not appear above' located under the 'Comments and Suggestions' link on the Customer Service page.

Fron Wiki pg-

Contact Ganz - Webkinz Insider Wiki


Good Luck!
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Old 03-25-2010, 10:44 PM   #5
marnabear
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WI Subscriber
Default Re: I forgot my security question

The email will not work and using customer service will not get you any results. You need to call them.
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Old 03-25-2010, 10:46 PM   #6
COWS4YOU
 
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Default Re: I forgot my security question

You will have to call them and talk to them to fix it.
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Old 03-26-2010, 05:59 AM   #7
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Default Re: I forgot my security question

i suggest that you try calling them, as emailing them won't really work for this situation. here's ganz's number;

1 - 866 - WEBKINZ
or
1 - 866 - 932 - 5469

good luck!
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