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Old 09-20-2009, 12:01 AM   #1
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Default Unanswered: I dont have to option to go into KinzChat plus, somebody help please?

Hello, I am really upset because I havent had the option to go into KinzChat Plus ever, and its really weird, because when I click Clubhouse, only the KinzChat Clubhouse shows us, so there is only one on my account! How do I get it so I can access Kinz Chat Plus? Any help would be greatly appreciated!
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Old 09-20-2009, 12:06 AM   #2
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

Here's the link to where your parents (if you are a kid) can grant you access to the Kinzchat plus:
http://mci2.webkinz.com/parentarea/p_grant.php
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Old 09-20-2009, 12:07 AM   #3
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

Go to Webkinz, and click on 'Customer Service' in the many options below the main browser for entering. After clicking that, the fourth tab will be the answer. Click on it, and activate your access to it. Here's the link to it!

Customer Servie, Webkinz - Clubhouse
http://customerservice.webkinz.com/cs/us_en/ch.php
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Old 09-20-2009, 12:07 AM   #4
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

You have to sign up before you can acess it.

On the WW homepage, click on "Parents Area", and then "Manage Kinzchat Plus".
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Old 09-20-2009, 12:26 AM   #5
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

Do you mean that you can only see one clubhouse, the non Kinzchat Plus one?
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Old 09-20-2009, 12:37 AM   #6
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

View Post Originally Posted by Dogluver620
Do you mean that you can only see one clubhouse, the non Kinzchat Plus one?
Yes thats right, only the regular Clubhouse is an option for me, and Im not a child, so I dont know why it would say that!
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Old 09-20-2009, 12:45 AM   #7
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

View Post Originally Posted by JollyRancher36
Yes thats right, only the regular Clubhouse is an option for me, and Im not a child, so I dont know why it would say that!
It does it for everyone, to be safe. So, since you're not a child, you can go to the link I posted above, and fill in your information.
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Old 09-20-2009, 08:36 AM   #8
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

Well, you need your parents permission (or yours if you're an adult) to go there. You need to get this sort of account and do it. You have to be safe, so they do it to everyone
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Old 09-20-2009, 09:01 AM   #9
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

If you see two clubhouses but one is locked, you need to get "parental permission." If you are an adult over 18, then you need to follow the steps and give yourself permission.

If you only see one treehouse, and never see two, you probably have a non USA account and signed up selecting a country that doesn't speak English or selected something like "all other countries" for an Asian account. KC Plus is usually disabled for those and only one tree will be visible. There usually isn't anything you can do about this second situation, but you could always try calling Ganz.

If you have a USA account and are only seeing one tree, and you've cleared your cache, restarted, and tried a different browser and still only see one tree, call Ganz and let them know.
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Old 09-20-2009, 12:14 PM   #10
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Default Re: I dont have to option to go into KinzChat plus, somebody help please?

Wow thank you. I am pretty sure I have signed up as Canada, which is an English speaking country. I have some siblings that live with me, and they are able to access KinzChat Plus, so I just dont understand why I cant! We all signed up for Canada.
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