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Old 01-18-2010, 07:48 PM   #1
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Default Unanswered: I don't get my Kinzcash

Can somebody please tell me what to do. I keep playing games and then my stupid computer freezes and I don't get any of my money. I jsut earned 159 kinzcash on Pizza Palace and then my stupid laptop froze and it din't give me my money. What a complete waste of my time! Can anybody help me ??
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Old 01-18-2010, 07:56 PM   #2
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Default Re: I don't get my Kinzcash

Settle down, just clear your cache or call 1-866-WEBKINZ
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Old 01-18-2010, 08:11 PM   #3
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Default Re: I don't get my Kinzcash

I'm sorry. It's just that this laptop is always doing this and it really gets to me. It happens in other things too, for instance saturday it froze during Token Balloon DArts and I couldn't finsih my game.

Thanks for your advice.
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Old 01-19-2010, 12:57 AM   #4
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Default Re: I don't get my Kinzcash

That has happened to me ALOT....and it always seems to do it whenever I made some really great kinzcash !!
Not much you can do about it.
If you took a screen shot maybe you could have proof if you called Ganz.
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Old 01-19-2010, 02:11 AM   #5
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Default Re: I don't get my Kinzcash

Are you using Internet Explorer? If so, you might want to try another web browser. I have noticed that if I play with Mozilla Firefox that my computer almost never freezes. I used to freeze up all the time with IE.
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Old 01-19-2010, 09:50 AM   #6
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Default Re: I don't get my Kinzcash

View Post Originally Posted by funkyc63
That has happened to me ALOT....and it always seems to do it whenever I made some really great kinzcash !!
Not much you can do about it.
If you took a screen shot maybe you could have proof if you called Ganz.
View Post Originally Posted by Liw
Are you using Internet Explorer? If so, you might want to try another web browser. I have noticed that if I play with Mozilla Firefox that my computer almost never freezes. I used to freeze up all the time with IE.
These are both great ideas. Good luck!
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Old 01-19-2010, 05:58 PM   #7
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Default Re: I don't get my Kinzcash

I posted a glitch thread about this that was virtually ignored, although Ganz will tell you it's your internet connection. I don't believe that it is. If it was, it wouldn't do it every time you get done playing a game and it's time to award the kinzcash. This is the only time it happens. It has to be something with the programming. Clearing your cache definitely doesn't help in this situation.
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