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Old 09-15-2010, 08:12 PM   #1
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Default Unanswered: I Didn't Get POTM Loot Bag

I logged a persian cat onto my daughter's account this evening and she didn't get a loot bag. I logged in and out and still no luck. I opened the pet's gift box and it was blank also but when I logged out and back in she had the psi in the dock but there is no potm item . We logged in 3 other persian cats at the begining of the month with no problems.
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Old 09-16-2010, 07:56 AM   #2
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sdf9 has much to be proud ofsdf9 has much to be proud ofsdf9 has much to be proud ofsdf9 has much to be proud ofsdf9 has much to be proud of

Default Re: I Didn't Get POTM Loot Bag

Call [notranslate]Ganz[/notranslate]! You may have been struck down by the Wed. "upgrades"
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Old 09-19-2010, 12:26 PM   #3
it's mee
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Default Re: I Didn't Get POTM Loot Bag

Don't worry they will get it to you here soon!
They always do ;]
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Old 09-23-2010, 12:28 PM   #4
e can find a cure
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natalie456789 is a jewel in the roughnatalie456789 is a jewel in the rough

Default Re: I Didn't Get POTM Loot Bag

Aww, I'm sorry about that. I would contact [notranslate]ganz[/notranslate], because if anybody can help you it would be them. They are usually really good about making sure everyone gets what they need. I hope they can help and you can get this fixed!!
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Old 09-23-2010, 12:46 PM   #5
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Default Re: I Didn't Get POTM Loot Bag

call [notranslate]ganz[/notranslate] and see if they can fix it, maybe you got a lilkinz?
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Old 09-23-2010, 09:22 PM   #6
Webkinz :)
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Default Re: I Didn't Get POTM Loot Bag

There's a custoMer support thing on the homepage of webkinz world. Fill out the info there!
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