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Old 12-23-2008, 12:37 PM   #1
Webkinzlover217
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Angry Unanswered: I didn't get my Webkinz gift, please help

I just adopted a webkinz, but did not get my gift. It was my 15th pet, so I should've gotten a superbed. It gave me my present, and I opened it, and it said I received a super exclusive box, a schnauzer jalopy, and a primastic chair. I opened the superbed box and selected the stardust dreams bed. When I logged out, and logged back in the next day, I realized they were not in my dock. I didn't put them anywhere, or send them to anyone. What should I do?
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Old 12-23-2008, 12:38 PM   #2
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Default Re: I didn't get my Webkinz gift, please help

That really stinks! Have you tried clearing your cache/cookies and then logging back in? Sometimes that can help. I hope you get your items back! I will cross my fingers for you.
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Old 12-23-2008, 12:39 PM   #3
ow! Imma
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Default Re: I didn't get my Webkinz gift, please help

Ugh it happened to me once but I just logged out and then logged back in and it was in my dock.. thank goodness!
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Old 12-23-2008, 12:42 PM   #4
ants chocolate!
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Default Re: I didn't get my Webkinz gift, please help

I'm sorry! the same thing happened to me when I got my tenth pet. I got the artist bed, and then the next day I didn't have it!
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Old 12-23-2008, 12:43 PM   #5
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Default Re: I didn't get my Webkinz gift, please help

Try logging in and out again and if that doesn't work, try contacting ganz
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Old 12-23-2008, 12:59 PM   #6
SwimGirl4Life
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Default Re: I didn't get my Webkinz gift, please help

Yes, I agree with DotDotDuck. You should try logging in and out again, and also maybe you put the items in a room and you forgot. Double check to make sure its not in your rooms, and then contact Ganz about it.
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Old 12-23-2008, 01:05 PM   #7
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Default Re: I didn't get my Webkinz gift, please help

Does anyone know your password? Maybe they did something.

But it is probably jsut a glitch.

Try emailing or calling Ganz.
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